Luke Williams Email & Phone Number

Cincinnati Metropolitan Area

• Serving as the lead implementer and system administrator of Salesforce as the primary CRM. Leading company-wide initiative to cement Salesforce as a permanent sales solution.
• Capturing essential customer insights and lead activity across multiple channels including Salesforce, PowerBI, LinkedIn Sales Navigator, and Google Analytics, to influence action and growth.
• Establishing and owning a voice of customer-facing content, including the UPM Market Informer, blog posts, and social media content.

Cincinnati Metropolitan Area

• Collaborated with various CPG stakeholders to track client campaigns and glean insights from data to provide recommendations for clients.
• Developed CRM/Customer Success skills through collaboration with cross-functional teams, including sales, operations, and data analytics.

Cincinnati, Ohio, United States

• Provided academic guidance on various subjects, including Calculus and Business Statistics.

Northbridge, Massachusetts, United States

• Worked as a substitute teacher at my local elementary school. Helped students with various subjects including math, science, and writing.

Bachelor Of Science In Business Administration- Bsba, Magna Cum Laude, International Business, Graduate Student

Activities and Societies: Delta Sigma Pi, University Scholars Program, Smith Scholars Program, Xavier Singers

High School Diploma, Valedictorian

Activities and Societies: Class Vice President, Captain Tennis Team, National Honor Society, President Tri-M Music Honor Society, Jazz.