Luke Jordan Email & Phone Number

Ballarat, Victoria, Australia

Ballarat, Victoria, Australia

• Excellent people management and leadership skills to direct a team of staff to project their best selves, and promote and adhere to company values.
• Complex understanding and knowledge of consumer and competition law, and ensure staff compliance.
• End of day and monthly financial reporting; monitoring of profit and loss; plus the maintenance of payroll for all staff.
• Ensuring OH&S compliance through internal safety procedures - recognising good safety behaviours, and addressing… Show more
• Ensuring OH&S compliance through internal safety procedures - recognising good safety behaviours, and addressing poor safety behaviours to build a safe workplace.
• Comply & reinforce Freedom’s high-level standards of customer service across the team.

Ballarat, Victoria, Australia

• As well as continuing to work as third in charge (3IC), and a sales consultant, my role as the store’s visual merchandiser included:
• Maximising sales and profit potential of the merchandise carried, then monitor success of displays through product and sales analysis.
• Work to specific guidelines and timelines set by head office to ensure consistency across all stores.
• Ensure that all POS tickets and sales material are available and implemented across the store correctly.
• … Show more
• Ongoing worksite maintenance with extensive knowledge of OH&S best practices used at all time to ensure the safety of staff, customers, and external vendors.

Ballarat, Victoria, Australia

• Provide high quality service to a variety of customers from interior specialists, commercial businesses, to every day consumers, understanding their requirements for the specific items they require, and accomodate.
• Processing of sales, customer accounts, and invoice payments via EFTPOS, over the phone, and post.
• Third in Charge (3IC) key holder, with administrative authority for computer systems, in charge of end of day reporting and reconciliation and liaising with… Show more
• Third in Charge (3IC) key holder, with administrative authority for computer systems, in charge of end of day reporting and reconciliation and liaising with sister stores.
• Processing of incoming stock, customer returns & adjustment of stock levels.
• Use of store specific & industry standard computer programs for ordering, completing sales, and checking warehouse stock.