Luke Bahl Email and Phone Number
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Customer-obsessed product management expert with a track record of delivering delightful experiences and driving sustainable product growth. My foundations in UX research and client success have fostered in me a deep understanding of reconciling business objectives with customer needs. Let's build something that makes life better!
Rabbitdog Labs
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Founder & Fractional Product ConsultantRabbitdog Labs Jan 2023 - Present• End-to-end product management services for custom software development, with a focus on human-centered technology solutions designed to drive engagement and improve efficiency.• Things I do: Research & Analysis, Roadmap Strategy, Requirements Gathering, Prototyping, Agile Development Operations, Release Support, Stakeholder Liaison, and International Vendor Management.• Full-stack software development team available for execution, or I can plug into existing teams.Have a project in mind? Let's talk!
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Head Of ProductAgencysuite Oct 2021 - Jun 2023• Led platform development for a B2B SaaS ERP tailored to digital agencies.• Defined and executed strategic product roadmap, collaborating remotely with an international design and development team.• Successfully pitched pre-seed startup investments, and managed partner-investor relationships.• Validated (and refined) product-market fit through continuous user interviews and engagement analytics. -
Director Of User ExperienceFranklin Energy Apr 2020 - Oct 2021• Led companywide user research and analysis initiatives to identify customer pain points, delivering actionable insights for increased engagement.• Consulted with enterprise clients on user experience and customer engagement strategy as subject matter expert to improve trust and buy-in on solution efficacy.• Evangelized and coached user-centered design thinking across the organization, fostering a culture of accessible insights and customer empathy. -
Software Product ManagerFranklin Energy Apr 2019 - Apr 2020• Launched and optimized B2C customer engagement portals for US and Canadian utility clients, enhancing user experience and engagement.• Advised utility clients on best practices to drive behavioral energy savings, resulting in improved program effectiveness.• Improved RFP win rates for utility demand-side management grid optimization programs through proposal content, product demonstrations, and client consultation on user experience.
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Director Of ProductGreenrush Group Inc Nov 2016 - Feb 2019• Planned, prioritized, and executed the strategic product development roadmap for B2B2C marketplace, partnering cross-functionally for go-to-market alignment and proactive feedback loops.• Leveraged analytics and user research to increase B2C conversion rates and B2B retention.• Led B2B technical implementation and API integration strategy, enhancing third-party compatibility tenfold. -
Customer Success Manager & Ux ConsultantUserzoom Mar 2015 - Apr 2016• Provided strategic support for enterprise SaaS clients, optimizing product value, reducing churn, and orchestrating professional UX research services.• Built meaningful client relationships, leading to exceptional contract renewal rates and upsell values. -
Moderated Testing ManagerUsertesting Oct 2013 - Mar 2015• Implemented innovative remote moderated research methodologies to improve UX research testing quality and capacity.• Developed strong client relationships by delivering tailored research solutions and dedicated support. -
Circumnavigator & International VolunteerSelf-Employed Jun 2012 - Mar 2013GlobalTraveled throughout parts of Southeast Asia, the Middle East, and Europe volunteering for diverse local projects along the way. My experience working construction in Malaysia may not be very relevant, but it makes for a good story.
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35Mm Projectionist Manager And A/V TechnicianPomona College Sep 2009 - May 2012Claremont, CaliforniaMaintained and operated professional audio/visual equipment for live events and 35mm cinema screenings. -
Special AssistantNew York State Assembly 2006 - 2009Kingston, New YorkProvided administrative support, responded to constituents' inquiries, and conducted research for special district projects.
Luke Bahl Skills
Luke Bahl Education Details
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Linguistics And Cognitive Science
Frequently Asked Questions about Luke Bahl
What company does Luke Bahl work for?
Luke Bahl works for Rabbitdog Labs
What is Luke Bahl's role at the current company?
Luke Bahl's current role is Fractional Product Manager | Expertise in SaaS Growth, UX Optimization, Product Strategy, and Agile Execution.
What is Luke Bahl's email address?
Luke Bahl's email address is lb****@****rgy.com
What is Luke Bahl's direct phone number?
Luke Bahl's direct phone number is +184590*****
What schools did Luke Bahl attend?
Luke Bahl attended Pomona College.
What skills is Luke Bahl known for?
Luke Bahl has skills like Usability Testing, Leadership, Research, Project Coordination, User Experience, Critical Thinking, Information Technology, Public Speaking, Qualitative Research, Data Analysis, Online Moderation, Primary Research.
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