As the State Manager of Australia’s largest playground manufacturer, I managed a team of four staff to deliver playground and outdoor fitness projects supplying to local government, schools, commercial and landscape architects. Key Responsibilities• Manage individual sales territory with existing client base and establish new market opportunities ensuring all other staff do the same. • Formulation of annual sales budgets• Reporting of sales figures, marketing and competitor intelligence• Conduct staff meetings including coaching, mentoring, training/development of all staff members• Work with Marketing Manager to identify, develop and execute local area marketing plans and initiatives including sponsorship of local conferences and trade shows• Support and drive the State team’s involvement in National marketing initiatives• Oversee the installation process including appointment and management of sub contract teams to ensure products and projects are completed in a professional and cost-effective manner• Day to day administration of the office including management of debtors and creditors

Sales and demonstration of Gripple Systems to mechanical, electrical and plumbing contractors for primary support and seismic restraint of services in major construction projects. Key Responsibilities• Engaging with Engineers and Architects on specification for seismic restraint and primary support of MEP services• Actively supporting contractors onsite to understand their business and demonstrating the Gripple portfolio to increase productivity and safety• Solution based sales for lighting, acoustic panels and architectural suspensions• Use of lead generation portals (BCI, Estimate One) as part of sales pipeline management• Support of wholesale customers through product demonstration and technical advice• Use of CRM system (Sugar) to report daily activities and planning for customer base and projects

Key Responsibilities• Develop a loyal customer base within the electrical trade in South East Queensland• Utilisation of time and territory management systems, application selling, on site demonstrations and problem solving• Enhance communication between all sales functions (including support roles) Teamwork, application selling, on site demonstrations and problem solving• Teamwork utilising effective communication• Maintenance of Hilti’s Customer Record System before and after each activity/contact utilising CRM 7• Active support and implementation of marketing initiatives• Communication of and adherence to policy, procedure and follow up information; hazard identification, rectification and elimination; implementation, review and support of workplace safety initiatives; reporting of all accidents and near misses• Enhance communication with all sales channels to develop area business and customer relationships • Close liaison with support functions (Marketing, Finance, Credit, Logistics, Repair) to provide market opportunities and trends• Maintain business within GPMS quality guidelines • Comply with policy and procedures as set down by Executive Leadership Team • Values based decision making and actions: Teamwork, Courage, Integrity and Commitment

Key Responsibilities• Identify and thoroughly follow up all new business, product and/or project opportunities within the existing customer base.• Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.• Proactively promote the full product and service range within the territory to maximise up-sell and cross-sell opportunities.• Ensure all customers are trading within their allocated credit limits and continually identify and assist in managing at-risk and bad debt customers.• Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity.• Maintain production forecasts for four concrete supply plants• Oversee major concrete pours on site and liaise with key personnel to manage the pours effectively• Implement all national functional/customer excellence initiatives• Key programs used: Salesforce.com, SAP, Command, Microsoft Office

Key Responsibilities• Maintain existing customer relationships • Site consultation with new and existing customers to discuss product options• Establish customers’ needs and explain and demonstrate products to them, which may involve technical descriptions of products and how they may be used • Design and render playgrounds, outdoor gym equipment, fitness trail and outdoor furniture concepts using an AutoCAD based computer program (Bentley V8)• Quote and negotiate prices and credit terms, prepare contracts and record orders• Arrange a calendar of visits to major potential buyers by contacting people and making appointments• Develop and update knowledge of Forpark Australia’s range and our competitors’ products • Consult with sales and marketing personnel to promote products effectively• Report to State and National Sales Manger on sales and provide feedback on the marketing of new or established products • Carry out formal presentations of products using videos and other training aids, attend promotional markets and organise product displays• Plan to meet sales targets and budgets

Key Responsibilities• Liaising with stakeholders throughout the Club• Staff development• Handicapping • Corporate golf, event management and functions• Member and Associate Member Services• Competition management • Web-site management• Resource management

Key responsibilities • Customer Service• Maintenance of customer database• Training and staff development • Inventory control• Development of in-store marketing strategies• Prospecting potential clients• Merchandising and promotion• Achievement of turnover and profit target • Instigation of customer loyalty programs