Luke Walter Email & Phone Number

North Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

• Recruited, trained, and developed sales staff by creating effective training programs, and performance evaluation systems, which led to a highly skilled and motivated team.• Conducted inventory purchasing and maintained precise financial records which increased profitability by 10%.• Directed scheduling and payroll to ensure accurate compensation and managed wage budgets.

Victoria, British Columbia, Canada

• Started a kelp fertilizer business, designed for home gardeners, on a $5 start-up capital budget and created the world’s first water-soluble dissolvable fertilizer capsule made entirely from kelp.• Onboarded a PhD Biochemist to refine our product and partnered with a not-for-profit to increase brand awareness.• Marketed our product through print & digital media, then sold Kelp Help at farmers markets and horticultural sales.

North Vancouver, British Columbia, Canada

• Efficiently managed the day-to-day operations of the rentals department, overseeing a team of up to fifteen employees, ensuring smooth operations and exceptional customer service delivery.• Played a key role in the recruitment, training, and development of rental department staff, implementing effective training programs and performance evaluation systems, leading to a highly skilled and motivated team.• Developed and implemented comprehensive pre-season planning strategies, resulting in efficient inventory management, streamlined processes, and increased rental equipment availability for guests.

Victoria, British Columbia, Canada

• Hosted eight donor appreciation events, with up to 300 community members attending each event, which resulted in a 5% increase in company awareness and donation revenue• Managed logistics for all events which included booking of venues, caterers, and audio/visual set up• Facilitated all donation process and kept track of financial records using a CRM system

Vancouver, British Columbia, Canada

• Monitored inventory levels using retail software and Excel to make informed decisions of when to purchase equipment to avoid company-wide stockouts• Managed orders up to $10,000 and fulfilled bulk shipments to keep overhead costs low• Provided exceptional customer service through product knowledge to ensure safety while using outdoors equipment

Vancouver, British Columbia, Canada

• Processed all aspects of ticket sales including in person, over the phone, and online sales which satisfied customer preferences and needs• Learned how to build rapport and increase sales in a fast-paced customer service environment to increase customer and staff satisfaction• Signed employees in and out, keeping track of payroll hours, and assisted with payroll accounting using balance sheets

North Vancouver, British Columbia, Canada

• Influenced and taught beginner skiers of all ages the basic foundations of how to ski through conducting a series of drills, and by taking skiers down various terrain• Learned how to communicate with adults and young children both in groups and individually by explaining techniques and drills in different ways• Encouraged skiers to never give up by always having a positive attitude and by spending the necessary time with them to progress to the next level

Bachelor Of Commerce, Entrepreneurship

Master Of Science, International Marketing And Brand Management