• Devised a comprehensive framework for user testing, ensuring robust evaluation of product usability and user experience.• Led and facilitated user testing sessions, gathering actionable insights to inform product development.• Co-created the digital strategy point of view (POV), integrating user feedback and data-driven insights to shape strategic direction.• Overseeing the strategic and creative initiatives to re-imagine digital simulations. Responsibilities include interviewing subject matter experts, writing scripts, prompt engineering and integration of AI.• Devised an organization wide framework for meeting global accessibility (WCAG AA) requirements for digital products.

• Designed and produced instructional videos commissioned by Wondershare FamiSafe• Writing and producing educational videos for Anderson College to assist students in learning standard operating procedures in Canadian medical laboratories• Creator and producer of Internet Myths & Legends podcast available on all major podcast platforms• Editor and composer for audio drama Creature• Creative Consultant for Nick Wallace: Live from my Basement, a live interactive virtual magic show

• Oversaw strategic and creative initiatives to re-imagine Chevron’s global onboarding program. Responsibilities include needs assessments, interviews with subject matter experts, and collaboration with senior leadership to build out onboarding programming.• Provide digital learning consulting services to Fortune 500 clients while monitoring a $750,000 portfolio.• In conjunction with the media department, streamlined the production process to bring in-house scoring and voice talent recording, resulting in improved turnaround times, cost-saving and closer alignment with client requests.• Support the digital learning team on quality assurance, adopting agile project management and risk-mitigating mindsets, as well as supporting DEI, accessibility, and inclusive digital and blended learning strategies through the creation of digital advisory practice.

• Curated, directed, and produced a yearly series of plays, musicals, and theatrical events• Guided creators to shape scripts and productions up to professional standards• Analyzed community knowledge and experience gaps; created educational opportunities to grow and develop professional theatre practice within Hamilton• Liaised with unions and professional associations, oversaw contractual negotiations and execution• Responsible for immigration of foreign artists• Hosted special events such as panel discussions, talkbacks, and special events