Luke Coleman Email & Phone Number

United Kingdom

United Kingdom

United Kingdom

United Kingdom

Senior proposition management role responsible for the designing, launching, managing and development of the strategic Unified Communications & Collaboration portfolio for the business channel.> Establishing a strategic direction to exploit the opportunity that Unified Communications brings to Three’s newly re-formed business channel.> Utilising industry knowledge, experience and contacts to initiate relevant vendor selection in line with functions across the business.> Customer segmentation and value proposition alignment in order to maximise the value that Three can deliver against specific customer needs.

Bristol, United Kingdom

Proposition portfolio management role with accountability for strategic c£30M UC portfolio, predominantly aimed at the direct Enterprise Corporate & Public Sector channels with 4 direct reports.Fully launch UC SaaS (UCaaS) proposition “BT Cloud Work” (RingCentral) into SMB market:Full customer insight gathering, product positioning, messaging, value propositions, product pricing strategy (aligned with market pricing intelligence), established GTM strategy plan with organisational buy-in across a large & complex business. Integrated marketing plan across a range of channels (inc PR, demand gen etc), drove the development of a variety of materials including: presentations, whitepapers, case studies, how-to guides, product demos, training videos etc.Activation across 30 local businesses throughout the UK, training of 300+ sales persons.Exceeded margin contribution targets within the first 6 months and now a primary contributor to BT SMB allowing for rationalisation of legacy product sets.Comprehensive insight-led BT “All-IP” value proposition in order to enable the sales community to have a ‘different conversation’ about All IP:Reset the BT Enterprise vision around the transition to All-IP from a negative, reactionary approach to a positive pro-active one.Led a virtual team from across many parts of BT to determine a new strategy to messaging, content and commercialisation of All-IP.In depth customer analysis, interviews and data to determine and understand drivers to not transition to All-IP and determine the correct product positioning to break the status-quo in the market. Full buy-in across BT Enterprise directorate leading to a full reset to take place with a redefined go-to-market strategy & execution across all key B2B channels.Advocate & lead props team with design tools; such as the value prop canvas to understand customer needs, pains & desired gains to design compelling value propositions, validate them and launch.

United Kingdom

Product leadership role focused on KCOM's mid-market B2B channel and the national business voice & collaboration portfolio. I have the pleasure of having a team of highly skilled, experienced and capable product managers reporting to me to ensure we meet KCOM's strategic goals.

United Kingdom

London, United Kingdom

As a leading information and communications service provider, KCOM helps organisations navigate through the complexities of today’s converging communications and Information Technology landscape. KCOM designs, delivers and manages services that help its customers improve their customer experience, empower their people, create competitive advantage, and quickly respond to changing market conditions. KCOM works with some of the UK’s biggest names in retail, finance, IT, legal services and the public sector, alongside a well-established partner channel.Key highlights► Delivering multiple complex core products of high strategic importance in the mobile sphere to all segments and channels. ► Managing virtual teams from all parts of the organisation to deliver key developments, innovative approaches & recommendations to the business in the mobile services arena. ► Establishing and maintaining productive relationships internally & externally to ensure success. ► Working closely with sales teams, customers, and vendors to deliver portfolio innovation and business success. ► Significant influence on supplier selection & impact over material capex & opex budgets related to the mobile product set (including mobile cyber security & management, professional services, airtime, devices and other value added services). ► The main source of expertise & knowledge on the product area and its components for the solution design and sales community.► Product / Proposition advocate including conducting sales training, supporting marketing initiatives (webinars, thought leadership, white papers etc) and attending strategic customer meetings to articulate value proposition.

Camberley

As an IT service provider, Telindus design, build and deploy complete solutions that transform business performance. Telindus bring deep knowledge and local agility, underpinned by the financial strength, stability and international reach of their parent company, Belgacom Group – one of the world’s leading telecommunications organisations. In 2014, Telindus UK was acquired by Telent.The Proposition Manager role is a senior position working to define, develop and market business led propositions. The role includes:-> Building a comprehensive understanding of the challenges and opportunities facing customers - delivering mobility, network & information security solutions.> Driving sales, management and marketing to define, develop and articulate business led propositions.> Analysis of commercial offers to ensure competitiveness in the market whilst meeting the Telindus strategy> Collaborating on forecasting and pipeline management.> Engaging with customers at a senior level to position Telindus value propositions, and to help develop an holistic integrated security solution.> Managing a virtual team to deliver product propositions to market

Bracknell

Secure Mobility PortfolioPNN FrameworkProduct ownership of twelve distinct global products spread across two cyber security portfolios (mobile & fixed).Product lead for the Police National Network (PNN3) – ensuring the wide range of legal and regulatory requirements were met in a cost effective manner.Accountability and responsibility to set and meet agreed product revenue, cost/profitability and market share targets across the different products.Ensured regular tracking of the portfolios performance (revenues, EBITDA, market share) against plans and be able to present up to senior level at commercial review along with decisive action plans to close any gap.Researched the competitive market dynamics to develop and communicate an agreed market strategy and product roadmap, gaining senior stakeholder buy-in.Ensured market readiness of all elements of product launch including marketing communications plan, launch collateral, customer presentations, demonstrations and sales training materials.Negotiation with, the selection and management of suppliers and partners forming the product offerings to the market.

Bracknell

PNN3 Framework Arrangement (Product Interface)Secure Mobility Portfolio (Mobile Access (3G/WiFi), SSL/IPSec VPN, RAS, NAC)Product ownership of four distinct global products.Supported product managers across several disciplines including; security, hosting, applications and networking services.Ensured that the products were robust and efficient and the requisite sales, implementation and support processes were set with and met by internal/external suppliers.Manage the lifecycle of product development, implementation and success, including buy-in from all operational and support functions of the business to support and implement product plans.Interface effectively between sales, product management and technical delivery areas to define credible and achievable market requirements.

Bracknell, England, United Kingdom

Graduate placements within the following departments:International Network PlanningNew Technology IntroductionSecurity Product Management• One of just seven successful applicants to join the Cable&Wireless Engineering Scheme.• Marked success within two business units; International Network Planning & New Technology Introduction.• Gained experience in quickly evaluating and understanding new technologies for ‘productisation’ and custom deployments.• Developed key business competencies with the ability to naturally articulate technical solutions to the sales community and ultimately the customer.