Luke Todd

Luke Todd Email and Phone Number

Empowering business leaders and teams for success. Specialising in enhancing Employer Branding for top talent attraction and retention. Driving business growth through tailored training and coaching. @ MadeYou
newcastle upon tyne, newcastle upon tyne, united kingdom
Luke Todd's Location
Malta, Malta
Luke Todd's Contact Details

Luke Todd personal email

About Luke Todd

I am the Co-Founder and Chief Executive Officer of MadeYou Ltd, and thrilled to work with a range of exciting European and Internationally based clients. MadeYou is a People Development business specialising in business training and executive coaching. Some may say “soft skills” training, but I see them as core skills for management and leadership. I also deliver 360 Feedback Programs for businesses to develop their feedback cultures, NLP (Neuro-linguistic programming) and Gallup CliftonStrengths (StrengthsFinder) coaching, team-building days, people development programs, business culture and values sessions and performance review calibrations.In short, I can help you with anything concerning people development and other areas that impact employer branding and employee value proposition.My background is in customer experience with a proven track record of successfully devising and delivering Customer Support, Marketing and Product strategies intrinsically aligned to business goals and objectives. I have experience managing both large and small internal and external teams in various industries, including Digital, Retail, Financial Services, Utilities, Telecommunications, and Web-hosting.

Luke Todd's Current Company Details
MadeYou

Madeyou

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Empowering business leaders and teams for success. Specialising in enhancing Employer Branding for top talent attraction and retention. Driving business growth through tailored training and coaching.
newcastle upon tyne, newcastle upon tyne, united kingdom
Website:
madeyou.eu
Employees:
12
Luke Todd Work Experience Details
  • Madeyou
    Chief Executive Officer
    Madeyou May 2014 - Present
    MadeYou.eu helps:companies develop their Employer Branding, Culture and Valuesdevelop leadership teams through Executive Coachingempower leadership development through 360 Feedback programs, Training Courses and Cliftonstrengths solutionsdrive business growth through C-Suite strategy sessions
  • Madeyou
    Leadership Trainer And Coach
    Madeyou Aug 2016 - Present
    Malta
    At MadeYou I am a trainer providing management skills and leadership development programs across various industry sectors. I also support specific clients through 1on1 business/executive coaching, utilising my @Gallup strengthsfinder accreditations to help senior staff progress further and add more value, whilst feeling more engaged.
  • Ebay
    Customer Experience Consultant
    Ebay Apr 2017 - Jul 2017
    London And Malta
  • Luke Todd & Co.
    Customer Experience Consultant
    Luke Todd & Co. Sep 2011 - Jun 2017
    Malta
  • Ebay Classifieds (Gumtree.Com)
    Head Of Customer Operations - Experience
    Ebay Classifieds (Gumtree.Com) Sep 2011 - Apr 2017
    Richmond, Surrey
  • Dmgt Plc
    Head Of Customer Support
    Dmgt Plc Sep 2008 - Sep 2011
    London, England, United Kingdom
  • Redstone Telecom Ltd.
    Head Of Customer Operations
    Redstone Telecom Ltd. Jan 2008 - Jul 2008
    London, England, United Kingdom
  • Host Europe Group
    Customer Support Director
    Host Europe Group Jan 2007 - Jan 2008
    London
  • Virgin Media
    Head Of Contact Centres
    Virgin Media Nov 2004 - Jan 2007
    London, England, United Kingdom
  • Kingfisher Plc
    Customer Service Consultant
    Kingfisher Plc Mar 2004 - Nov 2004
    Various
  • Norwich Union Insurance
    National Contact Centre Manager
    Norwich Union Insurance Mar 2001 - Feb 2004
    Various
  • Aviva
    Regional Sales Manager
    Aviva Feb 2000 - Mar 2001
    Newcastle Upon Tyne, United Kingdom
  • Orange
    Customer Service Support Manager
    Orange Jan 1999 - Feb 2000
    Newcastle Upon Tyne, United Kingdom
  • Abbey National
    Administration Team Leader
    Abbey National Mar 1998 - Feb 1999
    Sheffield, United Kingdom
  • Ladbrokes
    Shop Manager
    Ladbrokes May 1995 - Mar 1998
    Sheffield, United Kingdom

Luke Todd Skills

Management Strategy Outsourcing Leadership Change Management Operations Management Customer Experience Customer Satisfaction Team Management Customer Service Team Leadership Performance Management People Management Coaching Crm Project Management Sales Customer Retention Recruiting Analysis Strategic Thinking Social Media Process Improvement Business Process Improvement Cross Functional Team Leadership Business Strategy Customer Relationship Management Commercial Management Contact Centre Contact Centers Public Relations Competitive Analysis Contract Negotiation Negotiation

Frequently Asked Questions about Luke Todd

What company does Luke Todd work for?

Luke Todd works for Madeyou

What is Luke Todd's role at the current company?

Luke Todd's current role is Empowering business leaders and teams for success. Specialising in enhancing Employer Branding for top talent attraction and retention. Driving business growth through tailored training and coaching..

What is Luke Todd's email address?

Luke Todd's email address is lc****@****ail.com

What are some of Luke Todd's interests?

Luke Todd has interest in Social Services, Civil Rights And Social Action, Politics, Education, Human Rights, Animal Welfare.

What skills is Luke Todd known for?

Luke Todd has skills like Management, Strategy, Outsourcing, Leadership, Change Management, Operations Management, Customer Experience, Customer Satisfaction, Team Management, Customer Service, Team Leadership, Performance Management.

Who are Luke Todd's colleagues?

Luke Todd's colleagues are Kathleen Dilley, Rebecca Blundell, Laura-Jane Murphy, Richard Powell, Jason Caruana.

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