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Luke Curtis Email & Phone Number
ICT Business Analyst
at
Focus Individualised Support Services
1 work email found
@svha.org.au
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
ICT Business Analyst
Location
Greater Melbourne Area, Australia
Who is Luke Curtis? Overview
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Quick answer
Luke Curtis is listed as ICT Business Analyst at Focus Individualised Support Services, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at svha.org.au and a matched LinkedIn profile for Luke Curtis.
Luke Curtis previously worked as System Analyst at St Vincent'S Health Australia and Network & Systems Manager at Empirics Data Solutions. Luke Curtis holds Diploma, Management And Leadership from College Of Adult Learning.
Company email context
Email format at Focus Individualised Support Services
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{first}.{last}@svha.org.au
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AeroLeads found 1 current-domain work email signal for Luke Curtis. Compare company email patterns before reaching out.
Profile bio
About Luke Curtis
I am an experienced (15+ years) Account Manager/Service Delivery Manager and former Technical Engineer in the ICT industry specializing in maintaining and building relationships in a client facing role from call centre staff through to Executive and C-level management.I provide excellent Account Management, Service Delivery and Team Leadership via ICT interpretation to customers and colleagues and enjoy passing on knowledge and guidance to them both via skill sharing or hands on support.Working for both large and small organizations has allowed me to apply my skills in several ICT disciplines as I have performed and gained experience in the following skill sets:• Account Management• Service Delivery & Escalation• Vendor Engagement/Management• Recruitment• Team Leadership• Project Management• Disaster Recovery/Business Continuity• Hands on L1,2 & 3 IT Support • Budgeting (CAPEX/OPEX budgeting)• Asset Management• Performance Reporting• Change Management/Test and Release (end to end)• Procurement• ICT Consultancy
Listed skills include Stakeholder Management, It Strategy, Project Delivery, Change Management, and 16 others.
Current workplace
Luke Curtis's current company
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Focus Individualised Support Services
Website
AeroLeads page
9 roles
Luke Curtis work experience
A career timeline built from the work history available for this profile.
Ict Business Analyst
System Analyst
As well as identifying and implementing improvements, supply Phone and Ticket Support for all ICT disciplines and over 600 applications in the Health sector, running on a variety of platforms – Windows, AD & Exchange/Outlook365, Azure, Office 365, Web etc. Contract was extended to assist with Covid-19 response and WFH implementation
Aug 2019 - Jun 2020
Network & Systems Manager
Empirics Data Solutions
Manage backend infrastructure and operations for Dev/Ops environment for our data analytics applications published to our financial and sporting clientsDuties:• Service Delivery Management & Escalation – Service Desk• Maintenance of Job & Project schedule in Jira (Atlassian)• Maintenance of Procedures, Policies, How-To’s etc in Confluence (Atlassian)• Vendor Management• Direct L1,2 & 3 IT Support as needed (or assist colleagues)• Educate and train Graduates and… Show more Manage backend infrastructure and operations for Dev/Ops environment for our data analytics applications published to our financial and sporting clientsDuties:• Service Delivery Management & Escalation – Service Desk• Maintenance of Job & Project schedule in Jira (Atlassian)• Maintenance of Procedures, Policies, How-To’s etc in Confluence (Atlassian)• Vendor Management• Direct L1,2 & 3 IT Support as needed (or assist colleagues)• Educate and train Graduates and experienced staff alike• Change Management• Project Management• Delivery Reporting• Procurement & Purchasing• Budget Preparation• DR & BCP• IT ConsultancyAchievements:• On boarded multiple clients into our onsite Data Centre to both Physical and Virtual systems and managed the ongoing BAU support of the environments, typically DB Server (SQL), Application Server (In house and 3rd party apps), Web Servers (IIS, Apache etc)• First client setup and go live in Cloud environment (AWS), designing, developing and implementing same setup as onsite and subsequent BAU support of the environment• Eliminated duplicate hardware and software as part of IT Lifecycle review and analysis of capacity management• Rollout and streamline of Multi Factor Authentication process via Okta • Part of multiple teams that worked together to achieve ISO9001 & ISO27001 certification Show less
May 2016 - Dec 2018
Student
College Of Adult Education
Currently studying a Dual Diploma of Leadership Management and Project Management
Sep 2015 - May 2016
Client Executive - Account Manager
Account Manage supply of out sourced ICT ServicesVendor ManagementChange ManagementProject ManagementService Delivery Management & escalationDelivery ReportingProcurement
Sep 2008 - May 2015
Technical Delivery Manager
Account Manage supply of out sourced ICT ServicesVendor ManagementChange ManagementProject ManagementService Delivery Management & escalationDelivery ReportingProcurement
Jan 2006 - Sep 2008
Technical Delivery Manager
Account Manage supply of both internal out sourced ICT ServicesVendor ManagementChange ManagementProject ManagementService Delivery Management & EscalationDelivery ReportingProcurementL1, L2 & L 3 support as required
Feb 2002 - Jan 2006
Network Administrator
IT Support and backend Network Administration for both internal and outsourced clients
Feb 2000 - Feb 2002
3 education records
Luke Curtis education
Diploma, Management And Leadership
College Of Adult Learning
Computing
Education record
St Leos Cbc
FAQ
Frequently asked questions about Luke Curtis
Quick answers generated from the profile data available on this page.
What company does Luke Curtis work for?
Luke Curtis works for Focus Individualised Support Services.
What is Luke Curtis's role at Focus Individualised Support Services?
Luke Curtis is listed as ICT Business Analyst at Focus Individualised Support Services.
What is Luke Curtis's email address?
AeroLeads has found 1 work email signal at @svha.org.au for Luke Curtis at Focus Individualised Support Services.
Where is Luke Curtis based?
Luke Curtis is based in Greater Melbourne Area, Australia while working with Focus Individualised Support Services.
What companies has Luke Curtis worked for?
Luke Curtis has worked for Focus Individualised Support Services, St Vincent'S Health Australia, Empirics Data Solutions, College Of Adult Education, and Armada Solutions.
How can I contact Luke Curtis?
You can use AeroLeads to view verified contact signals for Luke Curtis at Focus Individualised Support Services, including work email, phone, and LinkedIn data when available.
What schools did Luke Curtis attend?
Luke Curtis holds Diploma, Management And Leadership from College Of Adult Learning.
What skills is Luke Curtis known for?
Luke Curtis is listed with skills including Stakeholder Management, It Strategy, Project Delivery, Change Management, Business Process Improvement, It Service Management, Business Analysis, and Risk Management.
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