Lucas Cook Email and Phone Number

ProspectBase specializes in multi-channel ABM solutions. We accelerate account conversions by targeting in-market accounts, reaching key decision makers and help you convert more opportunities. In this new role, my focus will be on identifying, contacting and scheduling calls with strategic clients from within our sales pipeline as well as generating new business from my own network and cold calling efforts.

• Built and maintained relationships with current and new clients• Field inbound leads requesting to schedule studio time• Created compelling sales pitches to persuade clients to work with our team of producers• Generated $100,000 in additional annual recording project revenue• Researched and identify strategic artists who are prime for releasing new music• Quickly built rapport with artists and establish trust early in the relationship

• Software company specializing in commercial waste contract management • B2B marketplace and online shopping experience, profit is made by each transaction• First employee, this company is now in bankruptcy reorganization• Built the book of business from 100k to 1.5 million in annual recurring gross revenue• Proactively managed a book of business in fast-paced, tech startup environment• Owned onboarding, renewal, upsell, and retention opportunities for over 300 customers• Maintained close working relationships with key decision makers and internal stakeholders• Collaborated with development team on product issues and product management • Partnered cross-functionally to translate product requirements into new solutions for customers• Optimized client experience post-sale through quarterly business reviews• Worked with customers and partners to drive adoption, engagement, and growth • Communicated onboarding challenges internally to improve customer experience• Assisted clients in aligning, tracking, and achieving their desired goals and objectives

• Professional services provider specializing in IT network monitoring software implementations• Generated $200K in annual sales revenue: Commercial, Federal and Retail markets• Built and maintained close clientele relationships with customers and partners• Responsible for all sales-oriented activities including sourcing, marketing, and prospecting• Recruit, manage, and promote SolarWinds sales to SolarWinds Business partners• Managed full-cycle sale from lead generation, cold call, sales pitch, proposal and closing the deal

• SAAS based software model in a Customer Success focused role • Managed a rotating quarterly $1+ mil pipeline within the North and Latin American territories • Forged and managed accounts with hybrid IT environments • Drove sales cycle/process by understanding the customer buying process and needs • Identified and solved customer business challenges resulting in 90% retention rate • Managed and maintained relationships with customers, channel partners and executives• Consistent top 10 producer on a team of 150 representatives, globally

• Retained large customer base by managing multiple tasks and duties in a busy call center • Guided retirees and eligible employees through a complicated retirement withdrawal process• Managed important relationships between investment brokers and their clients• Troubleshot and resolved client issues in an effective and timely manner• Provided basic IT support for creating and maintaining online investment accounts

•Actively developed and maintained relationships with medical providers in several metropolitan areas•Contacted the parents/guardians of patients to ensure they received regular check-ups•Responsible for implementing marketing strategies and corporate branding effectively in the community•Independently contacted through telephone or mail 700-1200 monthly enrollees to access preventive care•Kept liaise between patient’s parents/guardians and clinics

•Coordinated and implemented public relations and outreach plans in Travis and Hays counties•Developed a passion for increasing access to healthcare and government benefits•Interviewed with local media to increase awareness in difficult target markets•Provided one on one application assistance for state and government funded assistance•Gained first-hand experience on navigating through a very broken public benefit application process•Successfully implemented branding and marketing techniques to increase program participation

•Served as customer service/claims rep in Kansas City Help Point•Created customer contact program for southeast Texas regional claims division•Served as bilingual office contact fielding calls and customer concerns •Assisted customers with claims questions and filing of paperwork•Managed workload and work product with permanently off-site supervisor