-Manages the $2 million SSVF grant, its management team, and case management staff. SSVF provides targeted case management services to either prevent or shorten the length of homelessness for eligible veterans and their families. Responsible to ensure Rapid Re-Housing, Diversion, and Homeless Prevention programs are implemented in Cuyahoga and Lake Counties according to grant guidelines. Also manages our subcontractor, WSOS, which provides SSVF services across 10 rural northwestern Ohio… Show more -Manages the $2 million SSVF grant, its management team, and case management staff. SSVF provides targeted case management services to either prevent or shorten the length of homelessness for eligible veterans and their families. Responsible to ensure Rapid Re-Housing, Diversion, and Homeless Prevention programs are implemented in Cuyahoga and Lake Counties according to grant guidelines. Also manages our subcontractor, WSOS, which provides SSVF services across 10 rural northwestern Ohio counties.-Manages the By-Name List for Cuyahoga County, a service area that includes over one hundred Grant Per Diem (GPD) beds. Convenes the Homeless Veterans Workgroup and the Outreach Coordination Workgroup in efforts to End Veteran Homelessness. Reports monthly benchmark progress to the Ending Veteran Homelessness Leadership Group, which ensures that policies and procedures are implemented appropriately at the local community level.-Proposed and developed the SSVF Diversion Program, hired & trained additional staff on Shelter Diversion to reduce inflow onto the homeless veterans By-Name List (BNL).-Facilitated Cuyahoga's system response to USICH Federal Benchmarks & Criteria application. In response to federal feedback, proactively recommended strategy redesign for Coordinated Intake and SSVF.-Liaised with Abt Associates for technical assistance to improve Cuyahoga County Continuum's system, further develop By-Name List (BNL) protocols, and ensure ongoing data fidelity. Also providing BNL support for Ohio's Balance of State. Show less

-Cleveland was one of three communities selected nationally for a 100 Day Challenge on Youth Homelessness, facilitated by The Rapid Results Institute (RRI).-Served as one of five Team Leads for the challenge (in charge of Outreach & Identification).-Standardized a youth-centric outreach and assessment process to build a By-Name List (BNL) of all homeless youth, enhanced with a special focus on youth with a history of DCFS-involvement.-Cleveland exceeded its goal of housing 100… Show more -Cleveland was one of three communities selected nationally for a 100 Day Challenge on Youth Homelessness, facilitated by The Rapid Results Institute (RRI).-Served as one of five Team Leads for the challenge (in charge of Outreach & Identification).-Standardized a youth-centric outreach and assessment process to build a By-Name List (BNL) of all homeless youth, enhanced with a special focus on youth with a history of DCFS-involvement.-Cleveland exceeded its goal of housing 100 literally homeless youth in 100 days. As a team lead, drove outcomes by managing the tracking of all client inflow and outflow. Show less

-Supervised the Men's Coordinated Intake Program staff who complete intakes and housing barrier assessments on each homeless person seeking emergency shelter to determine their need for diversion, shelter, and/or housing.-Significantly expanded the CI Housing Plan, included privately-funded shelters and treatment programs, in response to client feedback about a lack of shelter options, particularly from those who were shelter-resistant.-Monitored intake data quality and referral… Show more -Supervised the Men's Coordinated Intake Program staff who complete intakes and housing barrier assessments on each homeless person seeking emergency shelter to determine their need for diversion, shelter, and/or housing.-Significantly expanded the CI Housing Plan, included privately-funded shelters and treatment programs, in response to client feedback about a lack of shelter options, particularly from those who were shelter-resistant.-Monitored intake data quality and referral accuracy to ensure consistent entry of data into HMIS (ServicePoint).-Held responsible for the active management of CI's relationship with all publicly-funded shelter providers and AOD treatment providers through dialogue, collaboration, and advocacy. -Implemented the consolidation of the Men's, Women's and Family CI Programs into a single program through cross training, at a single location. Rotated on-call supervision of the CI Family Program.-Ensured program implementation of agency goals and evidence-based practices: Housing First, Trauma-Informed Care, and Ending Veteran Homelessness. Show less

Outreaching chronically homeless, homeless, and at-risk veterans and their families to engage in housing services. Providing intensive case management to stabilize housing crises, promote self-sufficiency, and link to ongoing supportive services. Coordinating care with local providers to optimize service delivery. Documenting progress according to agency and regulatory standards.Techniques used: Motivational Interviewing, Trauma-Informed Care, Community Outreach

Acquired in-depth knowledge of the Cuyahoga County homeless social service industry. Served as Managing Editor and Distribution Coordinator of the Cleveland Street Chronicle (formerly the Homeless Grapevine). Trained over 60 vendors. Coordinated the Homeless Outreach Collaborative. Conducted extensive development and in-kind resource drives for NEOCH and its constituency. Helped coordinate 600+ person events. Received, as a third-party, all complaints and grievances brought to NEOCH's door… Show more Acquired in-depth knowledge of the Cuyahoga County homeless social service industry. Served as Managing Editor and Distribution Coordinator of the Cleveland Street Chronicle (formerly the Homeless Grapevine). Trained over 60 vendors. Coordinated the Homeless Outreach Collaborative. Conducted extensive development and in-kind resource drives for NEOCH and its constituency. Helped coordinate 600+ person events. Received, as a third-party, all complaints and grievances brought to NEOCH's door. Performed over 50 speeches to adults and kids about the realities and stereotypes of homelessness. Show less

Provided creative focus, managed staff assignments, selected/arranged content for the literary arts & culture magazine with international distribution.

Managed and maintained the online database and electronic journal holdings. Served on library employee Diversity Committee--budget writing ($10,000+), event logistics and coordination, edited Committee communications.