Luke Cheng Email & Phone Number

Kirkland, WA, US

• Under the guidance of Zeel Pathak from York, working on Open Energy Dashboard including developing and testing the readings retrieval API for energy data visualization, with a focus on comparing energy usage over.
• Contributing to the CG2 test case involving testing energy readings for a 7-day shift, verifying API accuracy by comparing current energy usage with previous usage and implementing the necessary unit conversions from.

• Created a chatbot to offer 24/7 availability, ensuring that students can get assistance at any time, managing up to 100 inquiries per day autonomously, allowing IT staff to focus on more complex issues 3-4 times the.
• Provide multifaceted IT support across Microsoft tools, emails, CTClink, Canvas, and hardware, while implementing Multi-Factor Authentication for over 6,000 users.

• Instruct and mentor a dedicated group of students in full-stack web development, covering technologies like HTML, CSS, JavaScript, React, and Node.js.
• Conduct code reviews and one-on-one mentoring sessions to identify and address individual learning gaps, fostering critical thinking and problem-solving skills.

Auburn, Washington, United States

• Managed patient data and compliance for over 30 daily therapy sessions, integrating healthcare and data management skills.
• Assisted in the rehabilitation of approximately 200 patients per month, utilizing patient-specific educational tools to enhance recovery rates and satisfaction.

• Under the guidance of Dibba Roy from Nemours, worked on Homework Submission and Autograding Server for Rensselaer Polytechnic Institute.
• Optimized Docker images to streamline the deployment process, converted legacy Twig templates to JavaScript for enhanced front-end functionality, and implemented responsive styling using modern web technologies to.