Luke E. Email & Phone Number
@hotelsystemspro.com
4 phones found area 770 and 678
LinkedIn matched
Who is Luke E.? Overview
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Luke E. is listed as Hospitality Industry Expert | Specialist in Customer Onboarding & Implementations | Driving Excellence in Guest Experience at Amadeus, a company with 22631 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at hotelsystemspro.com, phone signal with area code 770, 678, and a matched LinkedIn profile for Luke E..
Luke E. previously worked as Vendor Relationship Specialist at Amadeus and Implementation Manager / System Engineer at Amadeus. Luke E. holds Business Administration And Management, General from Georgia State University.
Email format at Amadeus
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AeroLeads found 1 current-domain work email signal for Luke E.. Compare company email patterns before reaching out.
About Luke E.
With over 16 years of experience in the hospitality and travel software industries, I have developed a deep expertise in customer onboarding, software implementations, and call center operations. My career began in Hotel Service & Operations Management, where I honed my skills in delivering exceptional customer experiences. Transitioning into the travel software industry, I have successfully led numerous software implementation projects, ensuring seamless system configurations and migrations. My ability to manage complex projects and deliver high-quality results has been instrumental in driving customer satisfaction and operational efficiency.In addition to my technical skills, I am passionate about customer success and service. I have a proven track record of building strong relationships with clients, understanding their unique needs, and providing tailored solutions that drive engagement and retention. My experience in call center operations has equipped me with the ability to manage large teams, optimize processes, and enhance the overall customer experience. I am committed to leveraging my expertise to help organizations achieve their goals and deliver exceptional value to their customers.
Luke E.'s current company
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Luke E. work experience
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Vendor Relationship Specialist
Current- Build & maintain the business relationship between Amadeus & Vendor/Contractors.
- Ensure both parties are meeting contractual obligations.
- Support & manage offshore resources in their day-to-day operations.
- Drive Process Improvements surrounding outsourced Business Process tasks & Reservation Call Center by creating documentation & re-evaluating procedures.
- Maintain operational financials & forecasting measures for Organization & Senior Leaders.
- Evaluate metrics to ensure teams are meeting KPIs for each business line.
Implementation Manager / System Engineer
- Implementation Manager for the hotel SalesPro legacy product, and projectmanager for clients throughout the implementation lifecycle. Lead configurationand new client location installations.
- Systems Engineer responsible for building custom configurations in the AmadeusSales & Events Management Advanced system, built off the Salesforce platform.
- Partner closely with client consulting team to understand client needs anddetermine required customization.
- Team lead for offshore resources based in India.
Senior Product Analyst
- Worked directly with customers and software development team in anAgile/Scrum environment on new product releases for hotel SalesPro product.
- Created user stories to plan out enhancements, designed the user interface, andperformed quality assurance (QA) activities.
Senior Support Analyst & Team Lead
- Leveraged knowledge of the hotel industry to build rapport and relationships withclients throughout all interactions.
- Built extensive product knowledge and responded to technical, training andproduct support requests.
- Moved into Team Lead role responsible for training new hires, managing the caseload, and assisting development teams with QA and testing.
Installations Manager / Account Manager
- Dedicated Account Manager for Opera, responsible for leading a team oftraveling outsourced installers.
- Coordinated daily/weekly communications between installers & seniorleadership.
Operations Manager / Guest Services Manager
- Managed Guest & Restaurant Services within the hotel operations team.
- Built and a developed a team focused on creating unique and enjoyable guestexperiences.
- Dedicated focus on guest experiences and customer services led to improvedGuest Services scores and top-ranking scores in the company.
- Responsible for human resources and employee relations.
- Forecasted and managed hotel revenues and oversaw accounts receivable.
Colleagues at Amadeus
Other employees you can reach at amadeus.com. View company contacts for 22631 employees →
Hussain Ali
Colleague at AmadeusDubai, United Arab Emirates, United Arab Emirates
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IH
Isabelle Huynh-Relange
Colleague at AmadeusBavaria, Germany, Germany
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JA
Julian Andres Rodriguez Garcia
Colleague at AmadeusColombia, Colombia
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IB
Ilaria Bonardo
Colleague at AmadeusGreater Barcelona Metropolitan Area, Spain
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RP
Romina P.
Colleague at AmadeusCollado Mediano, Community Of Madrid, Spain, Spain
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MR
Memo Ramirez
Colleague at AmadeusCosta Rica, Costa Rica
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VL
Victor Lozano
Colleague at AmadeusQuindío, Colombia, Colombia
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CC
Carlamaria C.
Colleague at AmadeusItaly, Italy
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MM
Mariam Mellouli
Colleague at AmadeusFrance, France
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SC
Sara Candelas Martin
Colleague at AmadeusGreater Madrid Metropolitan Area, Spain
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Luke E. education
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Georgia State University
Frequently asked questions about Luke E.
Quick answers generated from the profile data available on this page.
What company does Luke E. work for?
Luke E. works for Amadeus.
What is Luke E.'s role at Amadeus?
Luke E. is listed as Hospitality Industry Expert | Specialist in Customer Onboarding & Implementations | Driving Excellence in Guest Experience at Amadeus.
What is Luke E.'s email address?
AeroLeads has found 1 work email signal at @hotelsystemspro.com for Luke E. at Amadeus.
What is Luke E.'s phone number?
AeroLeads has found 4 phone signal(s) with area code 770, 678 for Luke E. at Amadeus.
Where is Luke E. based?
Luke E. is based in Atlanta Metropolitan Area, United States, United States while working with Amadeus.
What companies has Luke E. worked for?
Luke E. has worked for Amadeus, Verso Technologies, and Noble Investment Group.
Who are Luke E.'s colleagues at Amadeus?
Luke E.'s colleagues at Amadeus include Hussain Ali, Isabelle Huynh-Relange, Julian Andres Rodriguez Garcia, Ilaria Bonardo, and Romina P..
How can I contact Luke E.?
You can use AeroLeads to view verified contact signals for Luke E. at Amadeus, including work email, phone, and LinkedIn data when available.
What schools did Luke E. attend?
Luke E. holds Business Administration And Management, General from Georgia State University.
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