Oversees the human relations department and functions for over 400 full- and part-time staff working at program sites throughout Brooklyn. Leads and supports the implementation of employee policies, DEI initiatives, talent and professional development strategies.• Implement HR efforts that support mission, vision and values. Lead organizational culture building practices that mirror strategic goals.• Establish strategic goals and direction for HR; provide leadership, oversight, and management of HR department. Partner with executive and management staff to address concerns and develop solutions.• Responsible for employee relations, staffing, benefits, onboarding and performance management.• Create and deliver consultations and training to staff; establish leadership development and staff management skill-building opportunities.• Develop and implement policies and procedures; update and maintain Employee Handbook. Stay abreast of labor law and regulations. Communicate policies and pertinent issues.• Serve on Executive Committee and participate in other management committees.• Lead selection process for medical insurance and other benefits and negotiate contracts.• Establish talent recruitment and retention strategies to meet the needs of growth goals.• Promote efficiency in HR operations by implementing and utilizing new technologies and systems.• Management of all HR database systems, including record compliance, accuracy and completeness. Leverage data for goal-setting, strategic decision-making and analyses• Lead employee relations practices and staff investigations.• Oversee unemployment claims.• Ensure compensation and benefit plans are comprehensive, cost-effective, competitive.• Participate in strategic planning. Monitor/ensure progress toward attainment of goals.• Provide supervision for all departmental staff. Assess development and structure of department.• Serve as a member of Collective Bargaining Team for union negotiations

Develops and executes policies, procedures and programs that provide a clear, consistent framework for the Human Resources department of a growing non-profit agency with 330 employees. Assists senior management on all HR issues and has overall responsibility for HR activities such as orientation and training, compensation, benefits, staff development and employee relations. Assists with the recruitment and retention of staff.

Leads responsibility for all Human Resources (HR) administration, including onboarding, benefits and payroll administration, etc.In consultation with external resource, act as “ombudsman” and sounding board for staff and resource to Neighborhood Trust managers with HR concerns.Liaises with benefits, payroll, and HR vendors. Review current benefits offerings and suggest enhancements and improvements while quantifying budget implications.Assesses and improve organization’s approach to recruitment / talent acquisition.Assesses and improve organization’s approach to staff training and professional development.Manages performance review process across organization.Manages employee appreciation and team-building activities. Collects and analyzes data on employee engagement.Maintains Human Resources and talent development best practices and communicate implications for Neighborhood Trust to executive team. Recommends investments in staff and systems to emulate best practices over time.

Advises senior management with recommendations, counsel and decision making on sensitive personnel, legal and compliance issues.Provides critical thinking, analysis and support to the members of the team and plays a key role in ensuring that clearly defined and respected processes and systems are in place to anticipate and effectively respond to the organization's changing needs.Ensures compliance with laws relating personnel matters and serves as EEO Officer and develop and implement related initiatives.Provides guidance to management and employees by researching, developing and updating manual, policies and procedures.Develops and administers recruitment and retention strategies.Develops and delivers high quality compliance, staff and management training offerings.Conducts data analysis of organizational, compensation and benefits data and tracks outcomes.Oversees benefit plan negotiations and implementation.Develops corrective action plan, written warnings and termination procedures.Provides leadership and supervision to the human resources staff.Leads employee relations, conflict resolution and maintain a constructive working relationship with union and non-union employees.Oversee implementation of substantial upgrades to Human Resources Information System.

Responsible for maximizing the organization’s competitiveness in the use of its human capital. Accountable for all human resources strategic, operational and administrative goals, policies and practices including oversight of HR system, employee relations, staffing, compensation, benefits, and training and staff development efforts. Provides critical thinking, analysis and support to the members of the team and plays a key role in ensuring that clearly defined and respected processes and systems are in place to anticipate and effectively respond to the organizations changing needs.• Fosters a culture of collaboration and mutual respect within the human resources department.• Builds relationships of trust and respect with colleagues and clients.• Develops and executes change and improvement, with potential impact across the organization.• Provides guidance to management and employees by researching, developing and updating manual, policies and procedures.• Develops comprehensive managerial, policy and practice training programs.• Ensures compliance with laws relating personnel matters.• Supports program management by providing advice, counsel and decisions.• Develops and manages annual and periodic staff reviews.• Develops and administers recruitment and retention strategies.• Serves as EEO Officer and develop and implement programs that ensure organizationaland individual competence in cultural diversity issues.• Conduct HR, organizational, compensation and benefits data analysis and tracks outcomesand metrics.• Creates compensation strategy and oversees benefit plan design.• Develops corrective action plan, written warnings and termination procedures.• Provides leadership and supervision to the human resources staff.• Leads conflict resolution and maintain a constructive working relationship with employeesat all levels of the organization.• Develops high quality management training offerings.

Directly responsible for the every aspect of human resources operations for 600 employees at more than twenty 24-hour social service programs and scattered sites programs throughout New York City and in Westchester county. Leads all employee relations, recruitment, salary and position management, personnel record keeping and database management, and legal compliance efforts. PRINCIPAL RESPONSIBILITIES Drives focus on agency priorities to develop talent and lead initiatives to improve performanceLeads recruiting effort to attract and retain talented and committed employees and brand agency as an employer of choiceRecommends and implements human resources policies and proceduresAdvises managers on applicants hired for every position and leads efforts to prepare existing employees for growth and promotionsOversees the planning and implementation of employee learning and training and conducts specialized training programs including leadership developmentCollaborates with leadership team on human resources component of operating plans and strategies Leads ongoing and annual performance management process that emphasizes performance on assigned tasks, values, communication skills and leadership norms Resolves employee relation issues with managers and employees Investigates grievances and concerns Leads efforts to build work environment that retains and supports talented employees Plans human resources service spending and monitors budgetsSpearheads task force efforts to coordinate emergency preparedness and continuityManages timekeeping and payrollCoordinates all aspects of human resources administration and manages the division Human Resources office’s day-to-day operations Supervises human resources team of four and information systems team of three

Managed diversity initiative and staff development for a nationally ranked academic institution. Collaborated with university leaders and community to provide service to diverse users. Designed training programs for library workers at all levels while coordinating and conducting workshops and presentations.PRINCIPAL RESPONSIBILITIES Developed comprehensive program of learning, training, orientation and development to improve the effectiveness of all staff in carrying out current assignments and to prepare them for future responsibilities in the organization Chaired staff learning and development committee, established and served on library and university diversity steering committeeAllocated and monitored a significant training and development budgetUndertook recruiting initiatives to increase the number of qualified minority applicants and developed outreach efforts to attract people from diverse backgrounds to profession Planned and implemented programs designed to encourage a climate where a diverse staff and user population feel welcomed, valued, and respected

Created outreach programs to meet the multicultural needs of 84 neighborhood branches and served library users of all ages in Manhattan, the Bronx and Staten Island.PRINCIPAL RESPONSIBILITIES Developed, implemented and coordinated library outreach programs for under-served library usersWorked in adult literacy sites, computer language lab, correctional institution libraries, and registration for English classesPlanned, developed and equipped a computer language learning centerDeveloped multicultural and multilingual collections for library branches Teamed to develop family literacy project in English and SpanishPlanned and scheduled programs in branch libraries in diverse urban communitiesWrote proposals, grants, staff newsletter columns, web pages and other informational materials