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Luke Fisher Email & Phone Number
Head of Product and Member Proposition
at
Institute of Customer Service
1 work email found
@icsmail.co.uk
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Product and Member Proposition
Location
London, England, United Kingdom
Company size
Who is Luke Fisher? Overview
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Quick answer
Luke Fisher is listed as Head of Product and Member Proposition at Institute of Customer Service, a with 138 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at icsmail.co.uk and a matched LinkedIn profile for Luke Fisher.
Luke Fisher previously worked as Research and Insight Manager at The Institute Of Customer Service and Client Relationship Director at Institute Of Customer Service.
Company email context
Email format at Institute of Customer Service
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{first}.{last}@icsmail.co.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Luke Fisher. Compare company email patterns before reaching out.
Profile bio
About Luke Fisher
Luke Fisher is a Head of Product and Member Proposition at Institute of Customer Service. He possess expertise in account management, recruiting, management consulting, professional services, sales and 15 more skills.
Listed skills include Account Management, Recruiting, Management Consulting, Professional Services, and 16 others.
Current workplace
Luke Fisher's current company
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Institute Of Customer Service
8 roles · 26 years
Luke Fisher work experience
A career timeline built from the work history available for this profile.
Research And Insight Manager
CurrentSupporting the Institute's research agenda with the UK Customer Satisfaction Index (UKCSI) https://www.instituteofcustomerservice.com/uk-customer-satisfaction-index, Breakthrough Thought Leadership and Bespoke Customer Satisfaction projects.Working across The Institute and the wider membership to ensure our independent research is key to shaping customer experience strategies.
Apr 2019 - Present
Client Relationship Director
As Client Relationship Director for the South East, I support a portfolio of organisational members. I work closely with those organisations to develop appropriate engagement plans and roadmaps to ensure the benefits of ICS membership are maximised in line with their service strategies. Through proactive and strategic account management, it is my objective to make sure that organisations gain a return on the investments they make within customer service across their businesses. The Institute of Customer Service is the professional body for customer service. Our main purpose is to lead customer service performance and professionalism. We're a membership body with a community of more than 400 organisational members - from across the private, public and third sectors - and over 7,000 individual members
Aug 2013 - Apr 2019
Consultant In Professional Services
Astbury Marsden
Astbury Marsden is an award-winning, international recruitment firm focussed on banking, financial services and management consulting.Specialised in senior level hires for IT Change Management/Transformation Management Consulting with a focus on the Financial Services sector.
Mar 2011 - Jul 2013
Sales And Marketing Director
Matrix Golf Holidays
Provided luxury golf holidays to some of the world's finest resorts. Working as part of a start up was instrumental in building the product, website and marketing strategy.
Sep 2008 - Mar 2011
Consultant
Astbury Marsden
I specialised in senior finance positions for JP Morgan and Merrill Lynch in the London market.
Jul 2007 - Aug 2008
2004 - 2007
~3 yrs
Sales Manager
The Club Company
2001 - 2004
~3 yrs
Team & coworkers
Colleagues at Institute of Customer Service
Other employees you can reach at instituteofcustomerservice.com. View company contacts for 138 employees →
FB
Fave Brownies
Colleague at Institute Of Customer ServiceLagos State, Nigeria
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JC
Jo Causon
Colleague at Institute Of Customer ServiceColchester, England, United Kingdom
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SS
Sadia Sadiq
Colleague at Institute Of Customer ServiceLondon, England, United Kingdom
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MK
Manosha Kari
Colleague at Institute Of Customer ServiceIran, Islamic Republic Of
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SD
Shradha Dhurve
Colleague at Institute Of Customer ServicePandhurna, Madhya Pradesh, India
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JS
Jaslyn Snow
Colleague at Institute Of Customer ServiceHouston, Texas, United States
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HA
Hiwot Andemariam
Colleague at Institute Of Customer ServiceLondon, England, United Kingdom
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BW
Bob Winnington
Colleague at Institute Of Customer ServiceUnited Kingdom
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JN
Janie New Zeland
Colleague at Institute Of Customer ServiceGreater Melbourne Area, Australia
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JD
Jo Deal
Colleague at Institute Of Customer ServiceWelwyn Garden City, England, United Kingdom
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Fave Brownies
Colleague at Institute Of Customer ServiceLagos State, Nigeria
View →
JC
Jo Causon
Colleague at Institute Of Customer ServiceColchester, England, United Kingdom
View →
SS
Sadia Sadiq
Colleague at Institute Of Customer ServiceLondon, England, United Kingdom
View →
MK
Manosha Kari
Colleague at Institute Of Customer ServiceIran, Islamic Republic Of
View →
SD
Shradha Dhurve
Colleague at Institute Of Customer ServicePandhurna, Madhya Pradesh, India
View →
JS
Jaslyn Snow
Colleague at Institute Of Customer ServiceHouston, Texas, United States
View →
HA
Hiwot Andemariam
Colleague at Institute Of Customer ServiceLondon, England, United Kingdom
View →
BW
Bob Winnington
Colleague at Institute Of Customer ServiceUnited Kingdom
View →
JN
Janie New Zeland
Colleague at Institute Of Customer ServiceGreater Melbourne Area, Australia
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JD
Jo Deal
Colleague at Institute Of Customer ServiceWelwyn Garden City, England, United Kingdom
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FAQ
Frequently asked questions about Luke Fisher
Quick answers generated from the profile data available on this page.
What company does Luke Fisher work for?
Luke Fisher works for Institute of Customer Service.
What is Luke Fisher's role at Institute of Customer Service?
Luke Fisher is listed as Head of Product and Member Proposition at Institute of Customer Service.
What is Luke Fisher's email address?
AeroLeads has found 1 work email signal at @icsmail.co.uk for Luke Fisher at Institute of Customer Service.
Where is Luke Fisher based?
Luke Fisher is based in London, England, United Kingdom while working with Institute of Customer Service.
What companies has Luke Fisher worked for?
Luke Fisher has worked for Institute Of Customer Service, The Institute Of Customer Service, Astbury Marsden, Matrix Golf Holidays, and Reed Insurance.
Who are Luke Fisher's colleagues at Institute of Customer Service?
Luke Fisher's colleagues at Institute of Customer Service include Fave Brownies, Jo Causon, Sadia Sadiq, Manosha Kari, and Shradha Dhurve.
How can I contact Luke Fisher?
You can use AeroLeads to view verified contact signals for Luke Fisher at Institute of Customer Service, including work email, phone, and LinkedIn data when available.
What skills is Luke Fisher known for?
Luke Fisher is listed with skills including Account Management, Recruiting, Management Consulting, Professional Services, Sales, Business Development, Financial Services, and Strategy.
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