Luke Greenhow Email & Phone Number

Durham, England, United Kingdom

My primary responsibility involves driving sales by guiding customers through the entire car-buying process. This includes conducting test drives, assisting with financing options, and upselling accessories to enhance their purchase.Additionally, my role encompasses delivering exceptional customer service across various communication channels, including in-person, phone, video, and online interactions, consistently exceeding customer expectations and fostering long-term relationships.To support sales efficiency, I utilize technology and CRM systems to monitor leads, manage progress, and ensure timely follow-ups, leading to higher conversion rates and overall success.Strong communication and negotiation skills enable me to address customer inquiries, close deals effectively, and consistently surpass sales targets set by management

Middlesbrough, England, United Kingdom

My primary responsibility involves collaborating closely with a leading technician as part of a two-person team. Together, we undertake the process of stripping down bodywork, preparing both the bodywork and new glass, and removing damaged glass to replace windscreens on customer vehicles.Additionally, my role encompasses direct communication with customers, facilitating payment transactions, addressing any concerns regarding the completed work, and providing necessary sign-offs.I regularly exceed targets set by management and have been able to achieve bonus on a monthly basis.

Darlington, England, United Kingdom

As a Warehouse Operative at Aldi, I focused on executing instructions received via headset, ensuring accurate preparation of pallets for distribution to relevant stores.This role enhanced my communication skills through active listening and precise information relay.

Darlington, England, United Kingdom

As the Business Director I held a multifaceted role that required overseeing all aspects of operations, from client acquisition to service delivery.Leveraging an omni-channel approach, I spearheaded efforts to acquire and retain clients, with a primary focus on providing social media marketing services to direct-to-consumer eCommerce brands.This role demanded a strategic mindset, exceptional communication skills, and the ability to adapt to evolving market trends.Closed company and returned to full time work due to needing a more consistent stable job role.

Darlington, England, United Kingdom

My duties encompassed handling inbound queries via B2C calls and emails, with a focus on finding effective solutions to retain our customer base.Additionally, I actively engaged in upselling additional services such as television or broadband packages to enhance customer satisfaction and maximize revenue opportunities.Notably, I consistently exceeded monthly targets and received recognition from management for my outstanding achievements in this role.My exceptional performance and dedication to exceeding expectations allowed me to excel in delivering top-tier customer service and driving sales growth, this was a role I particularly excelled in.

Seaham, England, United Kingdom

My primary responsibility involved conducting outbound cold calling to B2B clients, establishing valuable connections, and nurturing relationships to build a robust sales pipeline.I liaised directly with decision-makers to understand their energy needs and preferences, with a key focus on identifying and procuring the most suitable energy contracts for our clients.In addition to energy procurement, I promoted and sold value-added services such as PDQ machines, water, and waste management services, leveraging persuasive communication skills to effectively convey the benefits to clients.Through proactive engagement and strategic selling, I consistently delivered tailored solutions that met client objectives while driving revenue growth for the company, also attaining bonus for myself on a monthly basis.

Stockton-On-Tees, England, United Kingdom

My primary responsibility was outbound cold calling to B2B clients, with a key focus on building and maintaining a robust sales pipeline.I engaged directly with decision-makers to understand their energy requirements and preferences, striving to identify and procure the most effective and efficient energy contracts for our clients.Despite starting at an apprentice level, my dedication and performance were quickly recognized, culminating in being awarded "Employee of the Month" and securing a permanent position within the company within the first few months of employment.

A Levels, Sports Studies

Gcses