Luke Hill Email & Phone Number

• Responsibilities:
• Safely operate public transit vehicles along prescribed routes.
• Complete all safety-related documents as required by law, such as pre- and post-trip inspections of vehicles.
• Provide exceptional and knowledgeable customer service to passengers and the general public.
• Utilize conflict management and dispute resolution skills when interacting with members of the public upset with issues beyond control, such as schedule delays due to traffic.
• If incidents occur, complete required paperwork and meetings to ensure incident is resolved in a timely manner.

Victoria, BC

• TO (Transit Operator) Community Liaison responsibilities include:
• Engage with the public at events and public consultation sessions.
• Assist with marketing and multimedia promotions and informational products.
• Provide input to various BC Transit departments regarding Victoria Transit operations.
• Participate in workshops hosted by BC Transit and its partners intended to gain feedback on how Transit will respond to proposed long and short-term plans.

Victoria, British Columbia

• Responsibilities:
• Transcribed interviews for research projects.
• Maintained open lines of communication with researchers.Accomplishments:
• Interview transcripts assisted a graduate student’s MA thesis.
• Completed analysis of street networks in North Carolina.

Penticton, British Columbia

• Responsibilities
• Worked independently while reporting to 3 different supervisory groups.
• Gained necessary knowledge to operate required software programs.
• Undertook public outreach.
• Identified and utilized potential resources for completion of assigned tasks.Accomplishments
• Produced a self guided walking tour brochure.

Penticton, British Columbia

Penticton, British Columbia

Penticton, British Columbia

Penticton, British Columbia