After having served as an Account Executive for two (2) years, the opportunity to be promoted internally into the Sales Manager role was offered. This is effectively Head of Sales for UNITECH Solutions and is a unified role, combining several major elements.The roles involve account management activities in the way of building relationships with new and existing clients, business development, account management and service delivery. Other activities include proposal preparation & presentation, network solution design, on-premise & Cloud technologies, product development, sales & marketing.The management side of the role entails budget reviews, policy reviews, marketing & management of a team of Sales personnel, strategic planning and constant departmental reviews. I have taken it upon myself to personally oversee improvements to the processes within the Sales department, to make it a more competent & profitable department. The simplification of regular retention sales activities, renewals and document control all helps to make the access of information required to deliver services to our clients more effectively. Overall, the role is quite diverse and provides an array of challenges that keep changing, as the market moves and fluctuates. The role also offers me the opportunity to develop business in other regions of Australia & beyond, growing our client base. Expansion into these markets provides new opportunities for me personally, but also to the company as a whole.

My career in corporate sales began as an Account Executive at UNITECH Solutions. After being promoted internally from an Admin Assistant role, I was given the opportunity to show my abilities and talents within this very dynamic, energetic and interesting role.As an Account Executive, I had the pleasure of going out and creating relationship with clients, selling new products & services to meet their needs and learning about new products & technologies.Not coming from an IT background, this role tested my abilities in IT sales and allowed me to learn about IT in a big way. Understanding solutions, products and the selling technique, all helped me greatly in developing new skills.During my time in this role I had also begun my university studies in Management and was able to uses the skills learnt from university towards this role. Sales figures for general sales within the company increased during this time and regular monthly turnover budgets were achieved.I was also able to introduce procedures and polices within the Sales department that aided in improving processes for aspects of sales. Procedures surrounding licence renewals, quote turnover time frames and structured gathering & storing of information were all introduced.Client relationships also improved, as frequent client visits were scheduled and overall client satisfaction increased. This resulted in growth of sales for the company.

The Admin Assistant role was an entry level position that was designed to introduce, educate, develop and promote people into the corporate sector. In this role I had to answer to the Financial Controller of the company and was responsible for a range of admin activities and tasks that aided and eased them in their role.Duties included filing, processing documents, payroll payments, creditor & debtor payments, bookkeeping, accounting and general office duties. By providing this assistance to the Financial Controller, they were able to focus their efforts towards managing company finances more effectively.At a later stage, the role also offered me the opportunity to enter into sales, by also aiding the Sales department in research of new products, preparing quote templates, document filing and processing. The opportunity was then give for me to be promoted into the Sales Department permanently, as an Account Executive.

The CARETAG System was designed from the ground up based on new legislative guidelines to be a purpose-built, easy to use, client-centric service delivery enterprise software solution, designed to address the challenges of NDIS, MyAgedCare & Community Services providers. CARETAG enables streamlined administration, resulting in reduced operating costs.The only truly mobile application of its kind, CARETAG provides seamless data transfer between in-field activities and back-to-base office administration, regardless of availability of mobile internet connectivity.Designed with the client and carer in mind, CARETAG removes the need for manual data entry during support delivery, freeing up the carer to concentrate on the client, optimising service delivery time. Its in-built streamlined data recording, transfer and reporting helps to reduce manual administration, double entry errors, and improve efficiency and profitability.