Luke Macias

Luke Macias Email and Phone Number

Service Desk Manager @ Stellantis Financial Services US
Houston, TX, US
Luke Macias's Location
Houston, Texas, United States, United States
Luke Macias's Contact Details

Luke Macias personal email

n/a
About Luke Macias

Help Desk Manager excelling in customer engagement, critical thinking, and problem-solving. I thrive both independently and as an integral team member. Passionate about collaborating with vCIOs, Directors and management to refine IT standards and optimize workflows, always with an eye on enhancing client satisfaction and reducing general support requests.

Luke Macias's Current Company Details
Stellantis Financial Services US

Stellantis Financial Services Us

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Service Desk Manager
Houston, TX, US
Luke Macias Work Experience Details
  • Stellantis Financial Services Us
    Service Desk Manager
    Stellantis Financial Services Us
    Houston, Tx, Us
    View
  • Stellantis Financial Services Us
    Help Desk Team Manager
    Stellantis Financial Services Us Aug 2024 - Present
    Houston, Tx, Us
    View
  • Md Anderson Cancer Center
    Associate System Analyst Macos
    Md Anderson Cancer Center Jul 2024 - Sep 2024
    Houston, Tx, Us
    As a Associate System Analyst MacOS, I assisted MD Anderson's research facility, imaging computers, troubleshooting hardware and software, ensuring that machines were up to compliance and working with the engineering team with any projects with the research department.
    View
  • Globalmac It
    System Administrator
    Globalmac It Apr 2024 - May 2024
    Cleveland, Ohio, Us
    As System Administrator, my main responsibility is centralizing key functions such as monitoring, management, and security. I ensure smooth roll outs of software to end points to our clients and provide automation of processes through MDM software to improve workflows for our clients.
    View
  • Globalmac It
    Professional Services
    Globalmac It Aug 2023 - Mar 2024
    Cleveland, Ohio, Us
    As a Professional Services member, my role requires close attention to detail and working with clients to examine the client's needs and provide viable solutions. I manage multiple tasks/projects with multiple clients ranging from small to large organizations.
    View
  • Globalmac It
    Help Desk Agent Ii
    Globalmac It Jul 2022 - Sep 2023
    Cleveland, Ohio, Us
    View
  • Ushealth Group
    Help Desk Specialist Ii
    Ushealth Group Mar 2020 - Jul 2022
    Fort Worth, Texas, Us
    As a Help Desk Support Specialist, my day to day consisted of imaging computers for new and exiting users, manage users and permissions using Active Directory, hardware and software troubleshooting and more in a Enterprise Environment of over 250+ users.
    View
  • First Command Financial Services, Inc.
    Software Tester
    First Command Financial Services, Inc. Feb 2020 - Mar 2020
    Fort Worth, Texas, Us
    As a Software Tester, I assisted the organization with testing their financial software, ensuring functionality, testing for bugs/issues, and road mapping target goals and presenting any relevant information to shareholders and upper management.
    View
  • Apple
    Genius
    Apple Aug 2017 - Oct 2019
    Cupertino, California, Us
    View
  • Cellairis
    Manager
    Cellairis Jan 2017 - Aug 2017
    Alpahretta, Ga, Us
    View

Frequently Asked Questions about Luke Macias

What company does Luke Macias work for?

Luke Macias works for Stellantis Financial Services Us

What is Luke Macias's role at the current company?

Luke Macias's current role is Service Desk Manager.

What is Luke Macias's email address?

Luke Macias's email address is ma****@****oup.com

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