Luke Mccarron

Luke Mccarron Email and Phone Number

Co-Founder @ SPUDD Tools
London, GB
Luke Mccarron's Location
London, England, United Kingdom, United Kingdom
Luke Mccarron's Contact Details

Luke Mccarron work email

Luke Mccarron personal email

Luke Mccarron phone numbers

About Luke Mccarron

Growing up in a family of 10 children in rural Donegal has played no small part in defining who and what I am today. It fostered a profound self-sufficiency, adaptability, perseverance and desire to always stay in front. My diverse education and experience only serves as a testament to this. My foray into the field of Architecture enabled my creativity to flourish. Travel and earning a prestigious scholarship to study business in the United States rewarded me with many skills; both professional and personal. But ultimately it was my curiosity, my passion for technology, and my love for the world wide web that convinced me to pursue a career in the tech sector.Here is the tech I have worked with:HTML and HTML5, CSS and CSS3, JavaScript, jQuery, JSON, AJAX, XML and XSLTI also have experience with:Java, PHP and MySQL, Wordpress CMS, Processing programming languageAnd here is the software I am good at:Photoshop, Illustrator, Flash, Dreamweaver, AutoCAD, ArchiCAD, 3D Studio Max, CubaseGet in touch: ✉ lukeomccarron@gmail.com

Luke Mccarron's Current Company Details
SPUDD Tools

Spudd Tools

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Co-Founder
London, GB
Website:
spudtools.com
Luke Mccarron Work Experience Details
  • Spudd Tools
    Co-Founder
    Spudd Tools
    London, Gb
    View
  • Aphex
    Customer Success Lead
    Aphex Sep 2024 - Present
    London Area, United Kingdom
    View
  • Banked :
    Customer Support Lead
    Banked : Mar 2023 - Aug 2024
    London, England, United Kingdom
    View
  • Personio
    Manager, International Customer Support
    Personio Apr 2021 - Mar 2023
    Dublin, County Dublin, Ireland
    View
  • Asana
    Customer Success Program Lead
    Asana Jan 2020 - Apr 2021
    Dublin, Ireland
    Building a new Onboarding function in EMEA. Hiring, onboarding, training and mentoring a new team of CS executives, and building a scaleable onboarding and training process for future growth. Refining the Asana customer onboarding framework across market segments and operationalising Professional Services in the region. Examining data to realise opportunities to boost efficiency and team output, enabling us to better serve Asana customers at scale.Establishing stronger cross-functional partnerships by streamlining sales handover, managing and iterating on the team's inbound workflow and the distribution of resources.
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  • Asana
    Enterprise Customer Success Manager
    Asana Jul 2018 - Feb 2020
    Dublin, Ireland
    Technical Asana product expert working with some of our most strategic customers in EMEA.Consultative change management expertise, tailoring unique adoption strategies for each customer, and developing vertical and lateral Asana workflows based upon complex customer processes and unique software stacks.Identify opportunities to drive net expansion and SKU upgrades within existing customers; as well as developing risk-renewal mitigation strategies; and working as a technical consultant in a pre-sales capacity to help deliver new accounts outside of the remit of customer success.Act as a trusted consultant and voice of the customer, identifying product and market trends within EMEA and communicating insights to internal cross-functional stakeholders.Analyse strengths and opportunities with Asana's CS offerings, driving new initiatives at customer and broader program level to help develop a world class customer success function in EMEA.
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  • Asana
    User Operations Analyst
    Asana Jun 2017 - Jul 2018
    Dublin, Ireland
    Core responsibility for processing API and sensitive security customer queries, and identifying opportunities for process enhancement to better serve our customers. Coordinated customer data migrations globally; liaising with internal cross-functional stakeholders.Trainer and mentor for new hires to the UO team. Conducted monthly quality assurance reviews with UO agents in order to maintain top-of-class customer support.
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  • Asana
    User Operations Specialist
    Asana Mar 2016 - Jun 2017
    Dublin, Ireland
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  • Learnupon
    Technical Support Representative
    Learnupon Nov 2015 - Mar 2016
    Dublin, Ireland
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  • Intuition Publishing Ltd.
    Front End Developer
    Intuition Publishing Ltd. Apr 2014 - Nov 2015
    Dublin, Ireland
    Working as a Front End Developer with Intuition I was primarily focused on the development of "Intuition Know-How" – the market-leading online learning catalog for financial services firms, relied upon by over 1.5 million finance professionals globally.In the role I worked on developing eLearning templates utilising front-end development technologies: HTML & HTML5, CSS & CSS3, JavaScript, jQuery, JSON, AJAX, XML and XSLT. My position also necessitated a meticulous approach to version control and cross-browser/cross-platform compatibility. Aside from my technical responsibilities, I also acted as a trainer and mentor for both our in-house and outsourced authoring teams; and provided any necessary support and assistance with the authoring software employed.
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  • Gap Year
    Travel
    Gap Year Sep 2012 - Aug 2013
    United States
    Based in San Francisco, I spent a year travelling in the United States working at everything from freelance web development; to waiting tables; to serving breakfast to my fellow hungry hostelers.
  • Trinity College Dublin
    Digital Media Designer / Developer
    Trinity College Dublin Jun 2012 - Sep 2012
    Dublin, Ireland
    For my Master's thesis in Interactive Digital Media at Trinity College I partnered in the conceptualization, design and development of www.trinityhertzianspace.com. The main tasks included:- HTML & HTML5, CSS & CSS3 and JavaScript web development- Extensive data recording and analysis- Data visualisation using Processing programming language and 3D Studio Max- Video storyboarding, scripting and filming
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  • Shipquay Investments Ltd.
    Associate Project Manager
    Shipquay Investments Ltd. Jun 2011 - Sep 2011
    Derry, United Kingdom
    Here I worked and coordinated alongside the project manager on a major new cinema build – Brunswick Moviebowl is now the foremost cinema, bowling and entertainment complex in the North West of Ireland. The position demanded effective communication and teamwork with cross-functional teams including: engineers, administrators, and on-site workers; and strong time management skills in order to meet tight construction deadlines. My main responsibilities included: - Cost planning, ordering materials and time-keeping.- Translating and creating communicative architectural drawings during key stages of build.- On-site communication and realisation of site-levels, building foundation and structural layout.- Assisting in preparing site for laying of foundations and erection of main building structure.
  • Star Arcade Ltd.
    Presenter
    Star Arcade Ltd. Nov 2010 - Sep 2011
    Buncrana, Co. Donegal, Ireland
    As the front of house in a large entertainment venue, I regularly presented to an audience of up to 400 people. This not only afforded me the growth of exceptional presentation, communication and interpersonal skills, but also fortified my leadership skills.
  • Sports Direct Group
    Sales Associate
    Sports Direct Group Jun 2008 - Sep 2008
    Belfast, United Kingdom
    Original Shoe Co – a former subsidiary of Sports Direct – exposed me to work in a busy retail environment in the heart of Belfast City.- Provided high quality customer service- Pursued and completed sales - Managed stock
  • Buncrana Town Council
    Administrative Assistant
    Buncrana Town Council Jun 2007 - Sep 2007
    Co.Donegal, Ireland
    Here I partnered in the successful implementation of a new parking meter project; resulting in the installation of over 40 parking meters throughout the town. My other duties included:- Dealing with public queries- Handling and processing of council housing applications
  • Supervalu
    Supervisor
    Supervalu Dec 2005 - Dec 2006
    Buncrana, Co. Donegal, Ireland
    I worked at this multi-award winning store before and throughout my undergraduate.- Customer service- Task delegation- Staff training- Stock control
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Luke Mccarron Skills

Web Design Css Javascript Html 5 Photoshop Digital Media Html5 Css3 Html Jquery Bootstrap Sql Xml Xslt Json Ajax Web Development Wordpress Front End Development Front End Design Front End Cubase Java Responsive Web Design Version Control Processing Dreamweaver Illustrator Flash Graphic Design Writing Presentation Skills Communication Teamwork Leadership Training Mentoring 3d Studio Max Autocad Archicad French Cascading Style Sheets Adobe Photoshop

Luke Mccarron Education Details

Frequently Asked Questions about Luke Mccarron

What company does Luke Mccarron work for?

Luke Mccarron works for Spudd Tools

What is Luke Mccarron's role at the current company?

Luke Mccarron's current role is Co-Founder.

What is Luke Mccarron's email address?

Luke Mccarron's email address is lu****@****ail.com

What is Luke Mccarron's direct phone number?

Luke Mccarron's direct phone number is +141552*****

What schools did Luke Mccarron attend?

Luke Mccarron attended Trinity College, Dublin, Letterkenny Institute Of Technology, Queen's University Belfast, King's College, Scoil Mhuire Buncrana.

What are some of Luke Mccarron's interests?

Luke Mccarron has interest in Videogames, Web Design, Technology, Art, Sports, Architecture, Media, Cinema.

What skills is Luke Mccarron known for?

Luke Mccarron has skills like Web Design, Css, Javascript, Html 5, Photoshop, Digital Media, Html5, Css3, Html, Jquery, Bootstrap, Sql.

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