Luke Messersmith Email & Phone Number

Greater Boston Area

Greater Boston

- Landed over $30K in new business revenue accounting for over 250 rental days- Generated $3.1M in revenue and $1.3M in profit as a branch during the 2023 fiscal year- Earned four "Elite Club" appearances for top performing employees

Greater Boston

- Met with CEOs, CFOs, and other C-Suite stakeholders to spearhead B2B sales in the truck division- Made $1M in profit during the month of September as a group of 10 branches

Greater Boston

- Managed and assessed clients' fleet needs, including a fleet of nearly 200 trucks- Top 3 Account Specialist in New England for several months for delivering superb customer service and building client relationships

Greater Boston

- Top 3 ranked Management Trainees in multiple months, invited to "Boston's Finest"- "Best of the best" nominee for Boston Logan Airport location- Assisted 1,000+ customers per day and helped rent over 10,000 vehicles- Consistently surpassed customer service score expectations each month, with multiple "Customer for Life" reviews

Schenectady, New York, United States

-Coordinated with the fraternity President to host conference calls with former Union College Chi Psi graduates, during these calls we discussed ways to revamp the fraternity's alumni network-Secured visits from Union College alumni Chi Psi members to present and discuss techniques that help current fraternity members utilize the alumni network and build.

Wakefield, Massachusetts, United States

-Developed keen knowledge of finance and insurance functions, with a key focus on property/casualty, workers' compensation, and risk management functions, of $1.5B commercial insurance agency.-Spearheaded the review of files to address missing data for accounts that generated $5M in premium.-Created stewardship reports for major accounts in the Boston area.

Casco, Maine, United States

-Helped prepare drills, lead training sessions, and manage gear-Assisted in team-building exercises when we weren't training-Supervised campers during free-time activities and checked bunks to ensure campers were in their cabins at the requested "lights-out" time

Portland, Maine Area

-Orchestrated the verification, tracking, and analysis of large data sets of policy information with impeccable timing and accuracy.-Consulted with clients to gain feedback of claims operations, and presented data-driven recommendations to Regional Vice President for operational enhancements.-Mastered review of clients' insurance programs, ensuring.

Hanover, New Hampshire, United States

-Greeted customers, worked the register, and restocked products-Answered the phones, placed general store orders and managed personal client requests-Took inventory and assisted with budgeting fiscal plan-Watched the store alone and handled opening/closing responsibilities

Norwich, Vermont, United States

-Champion coaching and mentoring to youth of premier youth soccer club serving 60+ towns in New Hampshire and Vermont. Supervise 10+ high school teams of 20+ players each during overnight TeamPrep Camp.-Partner with Director of Coaching to prepare soccer players ranging from six to ten years old to have successful soccer careers.-Devise complex drills.

Greater Boston

-Refereed league games for club soccer teams in the New England Premiership

Portland, Maine, United States

-Transitioned office to a paperless system with digitized files of printed materials, policy endorsements, and policy renewals.-Utilized analytical ability to review and evaluate policy information for accuracy, and corrected numerous discrepancies.

Bachelor Of Arts - Ba, American/United States Studies

Activities and Societies: Alumni Relations Chair (Chi Psi Fraternity), Wall Street Leadership Academy (club member), Club soccer (team.

Diploma

Activities and Societies: Math Club (member), Panini Club (Co-founder, Head of Marketing), Varsity Soccer (team member), Ski Jumping.