Luke Petersen
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Luke Petersen Email & Phone Number

Manager Workforce Planning, Community Wellbeing at Auckland Council
Location: Auckland, Auckland, New Zealand 11 work roles 2 schools
1 work email found @anz.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email l****@anz.com
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Current company
Role
Manager Workforce Planning, Community Wellbeing
Location
Auckland, Auckland, New Zealand
Company size

Who is Luke Petersen? Overview

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Quick answer

Luke Petersen is listed as Manager Workforce Planning, Community Wellbeing at Auckland Council, a company with 6795 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at anz.com and a matched LinkedIn profile for Luke Petersen.

Luke Petersen previously worked as Manager Workforce Planning, Connected Communities at Auckland Council and Continuous Improvement Manager at Goodman Fielder. Luke Petersen holds Ba, Geography from Portland State University.

Company email context

Email format at Auckland Council

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{first}.{last}@anz.com
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AeroLeads found 1 current-domain work email signal for Luke Petersen. Compare company email patterns before reaching out.

Profile bio

About Luke Petersen

I am an experienced operational leader, skilled in leading leaders and teams in fast-paced and dynamic customer facing departments of over 70 FTE in the Local Government, Financial Services and FMCG industries. A passionate customer advocate, fostering an environment of service excellence for both internal and external customers. As an inspirational leader and coach, I also have a proven background supporting senior and operational teams in the strategic development of businesses - implementing short-term tactical steps required to achieve business goals and objectives and have been able to achieve a focus on collaboration that generate operational efficiencies and streamlines business processes. Highly analytical with a demonstrated ability to analyse and interpret complex organisational data to identify and recommend improvement opportunities, pinpoint business bottlenecks and measure performance against objectives.Specialties:• Senior Leadership• Operations Management• Contact Centre Operations• People Development• Workforce Management• Continuous Improvement• Business Process Improvement & Simplification• Relationship Management

Listed skills include Relationship Management, Retail Banking, Credit, Leadership, and 6 others.

Current workplace

Luke Petersen's current company

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Auckland Council
Auckland Council
Manager Workforce Planning, Community Wellbeing
Auckland, NZ
Employees
6795
AeroLeads page
11 roles

Luke Petersen work experience

A career timeline built from the work history available for this profile.

Manager Workforce Planning, Connected Communities

Current

Auckland, New Zealand

Mar 2021 - Present

Continuous Improvement Manager

Auckland, New Zealand

Responsible for identifying improvement opportunities within the business which improve the customer experience, improve operational efficiency and reduce cost through ongoing analysis of feedback, organisational metrics, business process reviews and voice of the customer. I am also responsible for contributing to and leading projects to deliver.

Apr 2019 - Mar 2021

Customer Service Operations Manager

Auckland, New Zealand

As Operations Manager, Customer Service, I led a team of 4 managers and 70 customer service agents, acting as 2IC to the Customer Service Manager. Responsible for providing operational control of the Customer Service Centre, leadership of both direct and indirect reports and managing the wider team through change during a period of business transformation..

Jan 2018 - Apr 2019

Senior Manager - Retail Adviser

Anz

Auckland, New Zealand

As Senior Manager Retail Adviser I led a team of 5 managers, 50 loan assessors and 16 maintenance officers - accountable for the acquisition and retention of ~40% of ANZ’s retail home loans. I was responsible for the operational control, sales management and relationship leadership of the Mortgage Adviser Distribution teams and to grow adviser business.

Apr 2016 - Dec 2017

Sales And Service Manager

Anz

Auckland, New Zealand

As Sales & Service Manager I was responsible for the leadership of the ANZ Retail Adviser Distribution Team (24 FTE), initially leading the ANZ branded unit and then for the Northern, Central and Southern regions, as well as the retention and maintenance functions post-amalgamation of the National Bank brand.KEY ACHIEVEMENTSReduced channel conflict.

May 2011 - Apr 2016

Broker Relationship Manager

Anz

Auckland, New Zealand

As Broker Relationship Manager I was the relationship owner for the Allied Kiwi and MM Mortgage Solutions aggregator groups. Accountable for the day to day operations of the assessment team (7 FTE) tasked with achieving sales, productivity, conversion and satisfaction targets.KEY ACHIEVEMENTSAchieved 100% satisfaction for the Allied Kiwi relationship in.

Jul 2009 - May 2011

Senior Underwriter

Anz

Auckland, New Zealand

A 2IC position, responsible for the assessment of third party originated home loans, induction and training of new hires and acted as the escalation point to the wider team for complex loan scenarios or approvals outside frontline discretion.

Aug 2007 - Jul 2009

Lending Services Officer

Anz

Auckland, New Zealand

Jan 2005 - Jul 2007

English Language Teacher

Jung Chul English

Seoul, South Korea

Mar 2003 - Nov 2004

Psychological Operations Specialist

United States

Jun 1997 - Aug 2002
Team & coworkers

Colleagues at Auckland Council

Other employees you can reach at aucklandcouncil.govt.nz. View company contacts for 6795 employees →

2 education records

Luke Petersen education

FAQ

Frequently asked questions about Luke Petersen

Quick answers generated from the profile data available on this page.

What company does Luke Petersen work for?

Luke Petersen works for Auckland Council.

What is Luke Petersen's role at Auckland Council?

Luke Petersen is listed as Manager Workforce Planning, Community Wellbeing at Auckland Council.

What is Luke Petersen's email address?

AeroLeads has found 1 work email signal at @anz.com for Luke Petersen at Auckland Council.

Where is Luke Petersen based?

Luke Petersen is based in Auckland, Auckland, New Zealand while working with Auckland Council.

What companies has Luke Petersen worked for?

Luke Petersen has worked for Auckland Council, Goodman Fielder, Anz, Jung Chul English, and Us Army.

Who are Luke Petersen's colleagues at Auckland Council?

Luke Petersen's colleagues at Auckland Council include Karen Ferraz Fletcher, Abi Jones, Neeraj Mishra, Rachel Tangianau, and Robert Newson.

How can I contact Luke Petersen?

You can use AeroLeads to view verified contact signals for Luke Petersen at Auckland Council, including work email, phone, and LinkedIn data when available.

What schools did Luke Petersen attend?

Luke Petersen holds Ba, Geography from Portland State University.

What skills is Luke Petersen known for?

Luke Petersen is listed with skills including Relationship Management, Retail Banking, Credit, Leadership, Mortgage Lending, Business Process Improvement, Sales Management, and Customer Service.

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