Lu Naegeli Email & Phone Number

Washington D.C. Metro Area

Build, develop, inspire, and retain an incredible team, regularly giving and receiving positive and constructive feedback and coaching baristas to develop and be their bestEnsure every guest at the cafe has a wonderfully hospitable experience, and continually find ways to coach team to go above and beyond in exceeding guest expectationsObsessed with hospitality and experiences - anticipating the needs of others, deeply empathetic, and filled with a spirit of gratitude to both… Show more Build, develop, inspire, and retain an incredible team, regularly giving and receiving positive and constructive feedback and coaching baristas to develop and be their bestEnsure every guest at the cafe has a wonderfully hospitable experience, and continually find ways to coach team to go above and beyond in exceeding guest expectationsObsessed with hospitality and experiences - anticipating the needs of others, deeply empathetic, and filled with a spirit of gratitude to both guests and team membersAble to balance both the big picture and the nitty-gritty in shaping and leading the strategy for the whole cafe but also driving excellent day-to-day operations at the smallest level of detailArticulate and effective in written and verbal communications to people at all levels of the company - you get to the point but do it with confidence, humor and graceAn enthusiastic collaborator who loves drawing upon and learning from the input of other Cafe Leaders and Blue Bottle teams, and being part of something bigger than themselves Show less

Washington D.C. Metro Area

• Responsible for the quality of the coffee and hospitality program at my cafe, acting as an in-store extension of our Barista Training and Quality Control Departments.• Leads by example at all times to show my cafe how a highly skilled and hospitable barista approaches their work in preparing drinks and food, serving guests, and helping teammates• Develops strong and successful working relationships with my co-workers and promotes a spirit of inclusivity and teamwork among all… Show more • Responsible for the quality of the coffee and hospitality program at my cafe, acting as an in-store extension of our Barista Training and Quality Control Departments.• Leads by example at all times to show my cafe how a highly skilled and hospitable barista approaches their work in preparing drinks and food, serving guests, and helping teammates• Develops strong and successful working relationships with my co-workers and promotes a spirit of inclusivity and teamwork among all team members in my cafe and beyond.• Offers positive and/or constructive feedback to team members on the quality and consistency of drink preparation, food preparation, cleanliness, professionalism, and customer service.• Organizes and leads public, coffee-related events to reach out to new guests and engage existing guests to have a stronger connection to my cafe and Blue Bottle as a whole. Show less

Arlington, Va

As a Business Development Associate, I am responsible for conducting introductory sales conversations with Senior-Level Executives at Fortune 500 companies. I partner with our client's team to help kick-start their sales process and create qualified leads for in-depth sales conversations.Primary Responsibilities:o Market, message and research on behalf of B2B clients in high-tech, consulting and other industrieso Conduct peer-to-peer conversations and secure… Show more As a Business Development Associate, I am responsible for conducting introductory sales conversations with Senior-Level Executives at Fortune 500 companies. I partner with our client's team to help kick-start their sales process and create qualified leads for in-depth sales conversations.Primary Responsibilities:o Market, message and research on behalf of B2B clients in high-tech, consulting and other industrieso Conduct peer-to-peer conversations and secure introductory sales meetings with senior decision-makerso Develop world class sales prospecting and conversation skillso Learn to manage and own client relationships Show less

Shanghai City, China

Taipei City, Taiwan

Increasing network capabilities and researching advertising styles in Taiwan, while honing in on Chinese languages skills in a new environment.

Greater St. Louis Area

Initiated thousands of court cases for the St. Louis Civil Court.

Shanghai City, China

Developed language skills in Chinese, while becoming more aware of how to communicate self in new environments and how to adapt to new cultural settings.

Bachelor'S Degree, International/Global Studies

Bachelor'S Degree, International Studies And Chinese, Senior