Luke Otten Email & Phone Number

Waterford, NY, US

Atlanta, Georgia, United States

Atlanta, Georgia, United States

I manage a customer-facing, IT team, (SharePoint/Teams/OneDrive, Outlook/Exchange, and Power Platform/Nintex), who work closely with every function of the company to design/develop, implement, and maintain/manage the major applications/platforms that enabled business users to engage/communicate internally and with external fundraising. We are also.

Niskayuna, New York

Managed three customer-facing teams, (SharePoint, Web Services, and Salesforce), who worked closely with every function of the company to design, develop, implement, and maintain the major applications/platforms that enabled business users to engage/communicate with external customers. I developed/collaborated on the vision and roadmap for upgrading the.

Waterford, New York

Worked within IT Business Services on collaboration and internal/external web applications delivering internal and external customer-facing IT services and solutions. Managed two India based teams to work closely with business teams and identify/develop/support solutions required for their functional needs. As a project and business relationship manager, I.

Waterford, NY

Worked with SharePoint 2013 Enterprise platform to deliver a global collaboration environment for internal users. Developed migration plans for existing content from older Vignette platform and file shares and worked with content owners to organize their data and communicate timing of migrations. Partnered with global business leaders and process owners to.

Albany, New York Area

Focused on social media and collaborative interactions within the Technology and Transformational Growth business users, (Vignette folders and Technology Portal). Educated project teams on collaborative communication strategies and implemented solutions within Vignette folders and Technology Portal. Implemented Product structure within the NPDI system and.

Albany, New York Area

Worked closely with Transformational Growth and Technology business users to provide business process and software solutions for ideation and new product development. These included a SAP based product development system, (NPDI), Technology Portal for sharing key documentation to other functions outside of technology, Replicon for tracking hours of.

Albany, New York Area

Conceptualized, designed, developed, and project managed websites for internal and external users. Responsible for communicating and coordinating with business users in multiple departments, contractors/consultants, and support staff. Created project plans in Project Server and participated in stage gate reviews to have plans reviewed and approved by.

Albany, New York Area

Created email campaigns for AcquireB2B clients using the SilverPop marketing automation software. Designed the email templates, (text and HTML), schedule the timing of emails, and tracked progress of opened emails from campaign. Setup programs within SilverPop for more complex campaigns. Worked on AcquireB2B site using the Content Management System.

Albany, New York Area

Worked freelance on 2 of Zone 5's clients, Sage College and a tradeshow booth design. Updated and finished the content of Sage's new site using the Content Management System, Reason. Created the 3D tradeshow booth design using Cinema 4D. Had to make sure the dimensions of the booth design was accurate in measurement.

Albany, New York Area

Conceptualized and designed websites, logos and branding campaigns for small, medium and large-scale businesses. Responsible with communicating with clients to discuss design goals and deadlines and meet the aesthetic expectations of the clients.

Saint Petersburg, FL

Design and develop website and printed material for Layered Communication, Inc. and their clients on a freelance basis. Designed several websites including: layeredcomm.com and tampaquicklane.com.

Albany, New York Area

Design and develop websites as a vendor for the New York State Department of Budget. Update web content, designed new website for the Administrative and Technology Unit intranet site, and updated entire intranet site to be XHTML and WAI-AAA compliant.

Albany, New York Area

Designed and developed website and printed material for several New York State Associations, (SBGA, NYCOM, NYAIL, etc.) on a part-time basis. I also updated and maintained web content and eBlast campaigns for associations.

Albany, New York Area

Updated and maintained the custom booklet ordering system interface for 40-50 national financial institutions (Wachovia, Merrill Lynch, CDPHP, etc.). Hand-code Coldfusion, Javascript and HTML and worked with SQL Server 2000 and FoxPro tables to bring info to customers on their ordering websites.

Albany, New York Area

Conceptualized and designed publications and web sites for national financial institutions (Wachovia, Merrill Lynch, CDPHP, etc.). Coordinated work and communication between multiple departments while adhering to multi-server file system.

Designed newspaper ads for local clients in the Greater New Port Richey area. I also was a summer intern for 2 years in college.