Luke Rodriguez Email & Phone Number

Orlando, Florida, United States

Led and coached a diverse team of 12 to achieve operational excellence and drive a 5% year-to-date sales growth.Managed end-to-end inventory processes, ensuring optimal ordering and replenishment across multiple departments.Analyzed business trends and financial reports to identify growth opportunities, enhancing profitability and efficiency.Delivered exceptional guest service by effectively addressing inquiries and resolving issues to enhance customer satisfaction.Conducted weekly team meetings to foster collaboration and engagement, promoting a positive and inclusive work environment.

Orlando, Florida, United States

Fostered a guest-first culture by training and coaching team members to deliver exceptional service, resolve issues promptly, and enhance overall guest engagement.Led and developed a diverse team through effective recruitment, coaching, and performance evaluations, promoting a culture of accountability and continuous improvement.Planned and executed daily and weekly workloads to achieve sales goals, optimize guest experiences, and respond effectively to fluctuations in traffic and demand.Ensured adherence to safety protocols and compliance standards, actively promoting a safe work environment while identifying and addressing potential hazards.

Orlando, Florida, United States

Established relationships with key partners, including vendors and leaders, to drive sales. Oversaw end-to-end business critical needs, from product management to sales planning, for Toy department. Implemented planograms in accordance with company-provided guidelines.Provide assistance to guests to meet their needs.

Orlando, Florida, United States

Led initiatives to promote Bluegreen’s product offerings, successfully engaging with approximately three guests daily to unlock the value of vacation ownership and sustain a minimum of $1,000 in average per guest sales monthly.Developed and implemented strategic sales plans in collaboration with the team and partnerships across the organization, enhancing customer engagement and driving effective sales strategies that addressed critical guest needs.Communicated the key benefits of Bluegreen Vacations through genuine conversations, addressing any issues during the sales process to ensure a successful experience for guests and supporting long-term business objectives.

Orlando, Florida, United States

Partnered with team to fulfill daily business initiatives, inventory, and customer orders. Led and trained staff members across all lines of business on company’s core sales & retail strategies monthly. Delivered an above and beyond service experience to customers daily.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

High School Diploma, Business Administration And Management, General