Luke Scarchilli Email & Phone Number

Cohoes, Ny, Us

New York, United States

We work locally with talent, educators, and employers to bridge the gap between three points:1.) Employers who need particular skills2.) Non-traditional talent who can build those skills3.) Local educators who could be teaching those skillsWith employers, we listen. We appreciate informal meetings with developers, CTO’s, HR and strategy management. When we know you better, we can recommend candidates, gather input on curriculum, support your meetups, and connect your staff to volunteer and mentorship opportunities.

Clifton Park, New York, United States

• In charge of designing and delivering comprehensive soft skills training programs across the company to ensure exceptional Customer Experience.• Responsible for implementing Customer Experience process and regularly refine, identify GAPS, and implement enhancements in collaboration with all departments.• Oversee Customer Experience performance of each department (sales, technicians, maintenance, plumbing, office staff, leadership, installers) ensuring individual progress is tracked and company standards are met.• Implement live, in person reinforcement trainings on a daily basis via customized learning pathways for new material and reinforcement.• Onboard new employees through assessments and training.• One on one coaching calls on daily basis with technicians on soft skill development while in the field.

Schenectady, New York, United States

• Develop and implement curriculum for High Efficiency HVAC systems and Heat Pumps to manage training grant from NYSERDA.• Work directly with NYSERDA and other leading energy companies/organizations to stay up to date on most relevant workforce readiness training for SEAT students.• Partner with energy or related industry organizations in either an employment or advisory role.• Work individually on personal needs/ deficiencies and in group settings with students enhance career readiness skills.• Assist in daily programming with current students.• Provide workforce readiness certifications for REO students (students with justice involvement).• Act as IT liaison to IT provider.• Manage intern participation in NYSERDA internship.

Troy, New York, United States

• Event coordination for all virtual, in-person, and hybrid sessions.• Manage and maintain all communication to and from clients.• Use of multiple technical platforms (Excel, Word, Powerpoint) to format and produce all documents presentations for every client session.• Organize and manage client data collection process; includes survey programming/editing/launchingand development of interview questions.• Ensure necessary changes to budget are made as work with client proceeds.• Asses client strategy with key stakeholders.• Enhance efficiency of internal processes and update standard work.• Mentor and train new employees for quick and efficient onboarding.

Albany, New York Area

• Facilitate training sessions for clients on a weekly basis (1-2 times per week ranging from 10-15 people) in person and remotely.• Provide full support to Franchise owner (ability to wear multiple hats at the same time).• Keynote speaker for Capital Region, Saratoga, and other local Chambers of Commerce, as well as Albany Business Review.• One on one coaching calls with clients specific to their problems/frustrations.• Work with owner of Sandler Franchise to coordinate Sandler networking events and custom trainings.• Onboard new clients through clear communication (handle their paperwork, assessments, questions, and hard course material).• Online discussions/tutorials on social channels such as LinkedIn to broaden our audience and provide smaller pieces of training to prospective Sandler participants.

Washington, Dc

I am here to directly enhance the life of students within The Busch School, outside of the classroom. I am responsible for implementing key strategies for recruitment and retention. While I work mainly with students, I am constantly working with faculty and staff to improve processes, and communication within the department.1.) Plan/organize/implement new and existing programs for undergraduate students2.) Implementation of Recruitment and Retention efforts3.) Coordinate all Admissions events for The Busch School4.) Manage budget for Student Experience team5.) Manage Student Organizations within The Busch School

Washington D.C. Metro Area

1.) Emphasis on communication skills when dealing with other departments, professors, or alumni2.) Coordinate events the Business School manages such as Homecoming Cocktail Reception2.) Assist with running the Social Media Platforms for the School of Business and Economics3.) Have to work effectively and positively with other departments internal and external from the Business School

The Catholic University Of America

Make sure everything in the office runs smoothly. A lot to do when it comes to dealing with students, knowing disabilities and how we can get students their respective accommodations for their classes. Answering phones calls and re-routing phone calls. Being able to work well with other offices at CUA is very important to make sure operations run smoothly. Filing papers and entering information into databases is standard as well.

Boyds, Md.

- Act as Event Supervisor and Field Manager to ensure that game day operations run smoothly- Ability to problem solve in time restricting situations- Assist managing volunteers on game days (what needs to be where, at what time, and how)- Track equipment/inventory to make sure each player and coach has what he/she needs- Game day Ops for The Washington Spirit Reserve team as well as Super Y teams

Work extensively with customers for 8 or more hours a day. Responsible for large amounts of monetary deposits and withdrawals. Able to work effectively with fellow employees to get tasks done (vault, GL's, ATM). Worked with Symatar for transactions and an interactive teller client to track all work.

Bachelor'S Degree, Business Administration And Management

Activities and Societies: *Founder and President of CUAToastmasters *One of three members of the Grade Appeals Committee at Catholic.

High School Degree