Luke Simms Email and Phone Number
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Data-driven product and brand specialist with a broad background in marketing and human resource management. I'm always interested in having a conversation about anything games related. Feel free to connect and send me a message!
Digital Extremes
View- Website:
- digitalextremes.com
- Employees:
- 328
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Associate Product Marketing ManagerDigital Extremes Jul 2023 - PresentLondon, Ontario, Canada• Working alongside the Product Marketing team supporting the hit F2P GaaS title, Warframe.
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DirectorCalgary Game Developers Association Dec 2024 - PresentCalgary, Alberta, CanadaOne of the directors of the Calgary Game Developers Association, a non-profit organization aimed at growing the game development sector of Alberta.www.calgary.games/ -
Associate Product ManagerSaber Interactive Feb 2023 - Jul 2023Fort Lauderdale, Florida, United States• Began work for New World Interactive's parent company as a part of an internal reorganization.• Remained as one of the primary stakeholders of Insurgency: Sandstorm, provided additional product support on World War Z, SnowRunner, and Evil Dead: The Game. -
Associate Product ManagerNew World Interactive Oct 2021 - Jul 2023Calgary, Alberta, Canada• Responsible for release planning, product definition, product telemetry, and product marketing.• Product owner and vision holder for Insurgency: Sandstorm. -
Player Support ManagerNew World Interactive Jul 2020 - Oct 2021Calgary, Alberta, Canada• Led the launch of a new support desk website for players to submit questions, feedback, and bug reports.• Established and implemented effective training programs to maximize team performance.• Developed end-of-month data reports for our executive leadership team.
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Player Support AnalystNew World Interactive Mar 2020 - Jul 2020Calgary, Alberta, Canada• Took ownership over customer requests and provided an exceptional customer experience to our players.• Worked closely with the Quality Assurance team to help reduce customer pain points.• Accurately categorized and recorded customer interactions to determine patterns and eliminate underlying issues.
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Assistant ManagerLandmark Cinemas Canada Nov 2019 - Jul 2020Calgary, Alberta, Canada• Supervised and mentored a team of 30+ youth “cast members” with the objective of upskilling their sales and customer service competency.• Increased profit margins by effectively controlling budget and optimizing the weekly staff schedule.• Initiated new sales and marketing plans for new releases. (ticket sale forecasts, showtime distribution, social media strategy) -
Customer Experience LeadTd Apr 2018 - Nov 2019Calgary, Alberta, Canada• Performed financial transactions with 100% accuracy and due diligence in accordance to TD policy and industry standards (KYC/KYT, and AML) to reduce the probability of fraud and/or bank losses.• Coached frontline staff members on individual performance and taught efficient client conversation strategies to further improve our customer experience.• Contributed towards the achievement of branch business objectives by meeting individual metrics and adhering to TD’s “legendary customer experience model".
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Luke Simms Education Details
Frequently Asked Questions about Luke Simms
What company does Luke Simms work for?
Luke Simms works for Digital Extremes
What is Luke Simms's role at the current company?
Luke Simms's current role is Associate Product Marketing Manager at Digital Extremes.
What is Luke Simms's email address?
Luke Simms's email address is ls****@****ive.com
What is Luke Simms's direct phone number?
Luke Simms's direct phone number is +140370*****
What schools did Luke Simms attend?
Luke Simms attended Southern Alberta Institute Of Technology (Sait).
What skills is Luke Simms known for?
Luke Simms has skills like Leadership, Communication, Time Management, Networking, Customer Service.
Who are Luke Simms's colleagues?
Luke Simms's colleagues are Cody Geldart, Corey Sanderson, Matthew Pupulin, Matthew Lima, Warren Stanley, Thi Ngoc Bich Manh, Benjamin Priyadamkol.
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Luke Simms
Bsc Business & Economics @ Stockholm School Of Economics | President Of HandelsdagarnaSweden
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