Luke Simms

Luke Simms Email and Phone Number

Associate Product Marketing Manager at Digital Extremes @ Digital Extremes
london, ontario, canada
Luke Simms's Location
Calgary, Alberta, Canada, Canada
Luke Simms's Contact Details

Luke Simms work email

Luke Simms personal email

n/a

Luke Simms phone numbers

About Luke Simms

Data-driven product and brand specialist with a broad background in marketing and human resource management. I'm always interested in having a conversation about anything games related. Feel free to connect and send me a message!

Luke Simms's Current Company Details
Digital Extremes

Digital Extremes

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Associate Product Marketing Manager at Digital Extremes
london, ontario, canada
Employees:
328
Luke Simms Work Experience Details
  • Digital Extremes
    Associate Product Marketing Manager
    Digital Extremes Jul 2023 - Present
    London, Ontario, Canada
    • Working alongside the Product Marketing team supporting the hit F2P GaaS title, Warframe.
  • Calgary Game Developers Association
    Director
    Calgary Game Developers Association Dec 2024 - Present
    Calgary, Alberta, Canada
    One of the directors of the Calgary Game Developers Association, a non-profit organization aimed at growing the game development sector of Alberta.www.calgary.games/
  • Saber Interactive
    Associate Product Manager
    Saber Interactive Feb 2023 - Jul 2023
    Fort Lauderdale, Florida, United States
    • Began work for New World Interactive's parent company as a part of an internal reorganization.• Remained as one of the primary stakeholders of Insurgency: Sandstorm, provided additional product support on World War Z, SnowRunner, and Evil Dead: The Game.
  • New World Interactive
    Associate Product Manager
    New World Interactive Oct 2021 - Jul 2023
    Calgary, Alberta, Canada
    • Responsible for release planning, product definition, product telemetry, and product marketing.• Product owner and vision holder for Insurgency: Sandstorm.
  • New World Interactive
    Player Support Manager
    New World Interactive Jul 2020 - Oct 2021
    Calgary, Alberta, Canada
    • Led the launch of a new support desk website for players to submit questions, feedback, and bug reports.• Established and implemented effective training programs to maximize team performance.• Developed end-of-month data reports for our executive leadership team.
  • New World Interactive
    Player Support Analyst
    New World Interactive Mar 2020 - Jul 2020
    Calgary, Alberta, Canada
    • Took ownership over customer requests and provided an exceptional customer experience to our players.• Worked closely with the Quality Assurance team to help reduce customer pain points.• Accurately categorized and recorded customer interactions to determine patterns and eliminate underlying issues.
  • Landmark Cinemas Canada
    Assistant Manager
    Landmark Cinemas Canada Nov 2019 - Jul 2020
    Calgary, Alberta, Canada
    • Supervised and mentored a team of 30+ youth “cast members” with the objective of upskilling their sales and customer service competency.• Increased profit margins by effectively controlling budget and optimizing the weekly staff schedule.• Initiated new sales and marketing plans for new releases. (ticket sale forecasts, showtime distribution, social media strategy)
  • Td
    Customer Experience Lead
    Td Apr 2018 - Nov 2019
    Calgary, Alberta, Canada
    • Performed financial transactions with 100% accuracy and due diligence in accordance to TD policy and industry standards (KYC/KYT, and AML) to reduce the probability of fraud and/or bank losses.• Coached frontline staff members on individual performance and taught efficient client conversation strategies to further improve our customer experience.• Contributed towards the achievement of branch business objectives by meeting individual metrics and adhering to TD’s “legendary customer experience model".

Luke Simms Skills

Leadership Communication Time Management Networking Customer Service

Luke Simms Education Details

Frequently Asked Questions about Luke Simms

What company does Luke Simms work for?

Luke Simms works for Digital Extremes

What is Luke Simms's role at the current company?

Luke Simms's current role is Associate Product Marketing Manager at Digital Extremes.

What is Luke Simms's email address?

Luke Simms's email address is ls****@****ive.com

What is Luke Simms's direct phone number?

Luke Simms's direct phone number is +140370*****

What schools did Luke Simms attend?

Luke Simms attended Southern Alberta Institute Of Technology (Sait).

What skills is Luke Simms known for?

Luke Simms has skills like Leadership, Communication, Time Management, Networking, Customer Service.

Who are Luke Simms's colleagues?

Luke Simms's colleagues are Cody Geldart, Corey Sanderson, Matthew Pupulin, Matthew Lima, Warren Stanley, Thi Ngoc Bich Manh, Benjamin Priyadamkol.

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