Luke Smith Email & Phone Number

Auckland, Nz

Wellington, Nz

Auckland, Nz

Orchestra is the smart way to track equity and streamline investor relations in one intuitive platform.We provide share register, employee share scheme and investor engagement software to unlisted companies from start-ups to multinational corporations.Check us out at orchestra.io or feel free to DM me.

Te Aro, Wellington, Nz

• Champion the 12-18 month operating plan development with senior NZ leadership team.• Communicate priorities and provide oversight of operating plan and business performance, against objectives, to all levels.• Support MD with P&L management (~$18m CAC budget). • Lead cross-functional delivery of commercial & strategic initiatives.• Key collaboration point between NZ market and global product (market fit, commercials, pricing & bundling), M&A (helping due diligence), finance (planning, results etc), customer success, regulation & compliance and others.• Manage other operational aspects, anything from organisational changes to converting company fleet to EV.

Te Aro, Wellington, Nz

• Responsible for go-to-market of Xero's add-on products, that help SMB owners, to drive platform growth in NZ market.• Applied data, user research and growth hacking experiments to inform global GTM strategy for lifting subscriber ARPU via add-on products.• Leadership of cross-functional initiatives to drive growth in NZ market.• Influenced add-on product strategy and feature prioritisation for stronger commercial outcomes.

New Zealand, Nz

Unique opportunity, shadowing the CEO and Executive team of one of New Zealand’s major banks. Responsibilities:• Managing information flows to and / from the CEO (such as financial and strategic performance);• Assisting business strategy development and planning;• Writing regular governance reports to the Board and parent company;• Coordinating Executive team focus, agendas and material; and• Managing CEO communications, presentations and profile.

New Zealand, Nz

• Worked with the Strategy team to develop a three-year corporate strategy through clear planning, comprehensive research, leveraging internal data, and consultation with business units. • Provided internal consulting and project support.• Developed clear and effective board papers and presentations, including regular strategic governance updates.• Set up a competitor and industry disruptor review for insights purposes.• Stakeholder engagement at all levels including Executive level.

New Zealand, Nz

Helped the team formulate the 1–6 year enterprise strategy and subsequent capital investment plan. Part of a fresh team, which brought a new approach to communicating, coordinating and ultimately driving strategy.

New Zealand, Nz

A rotational programme, primarily based at Westpac's head office. Roles:Corporate Strategy and Development Graduate (4 months) • Corporate strategy formulation • Research and data analysis• Consulting business partners• Key stakeholder engagement (executive team and CEO)• Board paper and presentation developmentPrivate Wealth Management Graduate (4 months) • Assessed Private Bank’s offering and provided insight and recommendations to improve the client value proposition• Developed automated sales reporting (Apollo CRM)Retail Bank Graduate (4 months)• Successfully developed and piloted a financial education programme• Spent time in branch as a service representative• Monitored and improved compliance proceduresBusiness Transformation Graduate (4 months)• Supporting analyst on a variety of pan-bank programmes to deliver organisational simplification and change, including:- Operating model and organisational structure assessment- RAPID workshop delivery for process improvement (using LEAN methodology)- Delivered a suite of Westpac career promo videosHR | Recruitment Consultant (4 months)• Recruited candidates across a variety of functions - Contact Centre, Business Bank, Technology and Graduate positions• Organised internal sponsorship events

Otahuhu, Auckland, Nz

Completed a market research project to objectively assess Mainfreight's technology service offering and provide strategic recommendations to the business. I surveyed and analysed responses from over 800 Mainchain users (Mainfreight's technology customer portal).