Event Planning and Coordination• Assist in planning, organising, and executing various events and workshops related toinnovation in the built environment.• Coordinate logistics, including catering, audio-visual setup, and other event requirements.• Manage event registrations, attendee lists, and post-event follow-ups.Content Creation and Marketing• Contribute to the creation of marketing materials, including presentations and digital content, topromote our projects and initiatives.• Assist in managing social media accounts and creating engaging content to increase brandawareness and engage our audience.• Support the development and execution of marketing campaigns.Research and Analysis• Conduct market research to identify trends, competitors, and opportunities.• Analyse data and provide insights to enhance marketing and event strategies.• Stay up-to-date with industry news and developments to identify innovative marketingapproaches.Collaboration and Teamwork• Work closely with cross-functional teams within the company to ensure alignment of marketingand events initiatives with overall business goals.• Collaborate with external entities to drive opportunities, facilitate productive partnerships, andamplify our reach and impact.

• Led a team of 15 students in the planning of various aspects of the Lee Kuan Yew Global Business Plan Challenge (LKYGBPC).• Serve as the bridge between the Student Committee and the Steering Committee with as a member of the Executive Committee of the LKYGBPC Student Committee.• Work with other Student Committee departments to ensure that work is delegated appropriately based on job scope and can be done efficiently.• Spearhead the planning and execution of auxiliary events with external stakeholders (i.e. Amazon, Kajima, PLYN).• Liaise with external events company to plan the grand finale of LKYGBPC (i.e. conceptualising of theme, sourcing for venue, catering and performances, invitations to VIPs and GOH)

• Led a 4-member team handling School of Business applications, delegating work evenly to ensure efficient processing and no application was missed out.• Engaged with applicants via phone, live chat, and email, verifying that they were properly notified of the details of their interview.• Managed interview logistics and conducted Zoom interviews.• Updated data in the online database and prepared reports.• Supported university events like Open House and handled various administrative duties.

• Follow up with guests on services provided; ensure they are satisfied.• Resolve complaints and issues efficiently (unhappy guests, Lost and Found, etc).• Deal with emergencies and coordinate with relevant authorities (i.e. Singapore Police Force).• Assist with the preparation, execution, and breakdown of seasonal promotional events.• Time Management – manage one’s own time without immediate supervision.

• Conducted pre-departure COVID-19 PCR tests for Royal Caribbean cruise passengers.• Arrived early to prepare test kits, set up registration and swabbing stations, and ensurecompliance with strict MOH safe distancing and COVID guidelines.• Administered PCR tests safely and with care, particularly for young children, to minimizediscomfort.• Managed result tracking and timely database uploads, ensuring passengers could boardtheir cruise on schedule.• Implemented thorough clean-up protocols to minimize infection risks and took proactivemeasures to address positive cases.• Assisted with passenger registration and crowd control.

• Managed customer orders and ensured satisfaction.• Efficiently served food and drinks to customers while adhering to proper regulations.• Resolved customer conflicts and order/payment issues effectively.• Handled bill payments accurately and managed money.• Assisted in maintaining restaurant cleanliness, safety, and preparation for the next shift.