Luke Stevenson Email & Phone Number

Indianapolis, Indiana, United States

- Worked with a team of 13-15 individuals everyday carrying out job related task and fostering a positive work environment- Trained to assist clients with specific needs and building positive relationships/rapport via phone calls while maintaining a 100% percent OSAT- Navigated customer databases and gathering information in order to help clients efficiently and effectively-Developed and delivered a compelling capstone pitch to company executives

Indianapolis, Indiana, United States

While being a server at Texas Roadhouse, my communication and time management skills were vital in keeping up with my customers. My main goal was to create positive relationships and maintain customer satisfaction throughout the shifts. My time as a Host/Server Assistant greatly benefited me in the process and I was able to translate the skills I developed to advance.- Served 15-20 customers at once and assured satisfaction while grossing up $150-300 a night.- Dealt with unsatisfied customers either by redirecting them to a manager or talking thesituation through in a calm, positive manner.- Utilized slow periods to restock supplies and help other co-workers where needed.- Upsold premium items and provided a detailed explanation to assure customer transparency.

Indiana, United States

My time at Texas Roadhouse improved my time-management skills and problem solving skills greatly. I was able to be put in a position where I could use my work ethic and charisma to form relationships. This restaurant was my first taste of a real job and it was a great experience for me where I could hone my skills for other work settings. - Established meaningful relationships with customers and fellow coworkers by providing assistance in order to make a positive work environment.- Communicated effectively with customers and was able to use problem solving skills to meet their needs efficiently.- Developed skills that are transferable throughout different jobs while maintaining a positive attitude, assuring customer and management satisfaction.- Adapted to many different situations in order to keep the establishment running smoothly and efficiently, limiting conflict in a fast-paced environment.

Bachelor Of Science - Bs, Public Financial Management

Core 40 Diploma

Activities and Societies: Soccer

Bachelor Of Science - Bs, Public Financial Management

Activities and Societies: Indiana University Student Foundation