EventyOn - International brand, that organize customized and innovative team building activities around different themes - cooking classes, art parties, wine casino, cocktail master classes, quizzes, team games & challenges, music and karaoke parties. Online and offline events.22 studious in premium locations.4 countries (Singapore, Russia, Romania, Poland).Most of Fortune 500 clients are regular clients at EventyOn.- Responsible for the effective operational management of… Show more EventyOn - International brand, that organize customized and innovative team building activities around different themes - cooking classes, art parties, wine casino, cocktail master classes, quizzes, team games & challenges, music and karaoke parties. Online and offline events.22 studious in premium locations.4 countries (Singapore, Russia, Romania, Poland).Most of Fortune 500 clients are regular clients at EventyOn.- Responsible for the effective operational management of the 6 culinary studios in Saint-Petersburg.- Reporting to CEO and Founders.- Conducted 1.279 events in 2021 (+40% vs 2019), with a peak of 67 events in a week, and 16 events in one day, since we served 25.458 guests (+36% vs 2019).- Overperformed forecasted yearly revenue by 18% (+70% vs 2019), influenced by my operational improvements, optimizing the pricing policy and fully supported the Sales and Marketing team.- Generated an extra 8,6% yearly revenue with a 55% profit margin by initiating a new division of external events.- Reduced cost per guest by 23%, by negotiating best prices with suppliers and at the same time acquiring best quality products that meet our high standard requirements.- Achieved a 9.8-customer satisfaction rate by analyzing past customer satisfaction surveys, and providing outstanding service to our guests. Show less

- Provided strategy and operational consulting for five different companies - Moonshine bar, Terminal-E food-mall, B2B the coffee company, Venskiy Hleb (bakery and pastry productions with café and two retails), Dark Dreams night club.

Shambala – is the second casino in the Primorye Integrated Entertainment Zone near Vladivostok.Phase I - approximately 28,000 square meters of gaming and catering operation space.- Successfully participated in opening the entire property and leading all the food and beverage components, including conceptualization and construction of all the outlets, kitchens, and banquet facilities.- Devised the overall business strategy & strategic directions of all food and beverage outlets &… Show more Shambala – is the second casino in the Primorye Integrated Entertainment Zone near Vladivostok.Phase I - approximately 28,000 square meters of gaming and catering operation space.- Successfully participated in opening the entire property and leading all the food and beverage components, including conceptualization and construction of all the outlets, kitchens, and banquet facilities.- Devised the overall business strategy & strategic directions of all food and beverage outlets & events.- Created budget and forecasts for the F&B Department.- Instituted policies and standards of operational procedures in all F&B outlets.- Recruited, interviewed, trained and scheduled 110 employees.- Responsible for the day to day operations of 3 restaurants (food market, grand buffet, seafood a-la-carte restaurant) and 2 bars.- Planned, managed and coordinated service for events for up to 2200 guests. Show less

Tigre de Cristal Hotel & Resort – is a first casino and 5-star hotel in the Russian Federation near Vladivostok, owned by the Suncity Group Holdings Limited. Average monthly visitation ~ 30 000 guests. Approximately 36,000 square meters of gaming and hotel space.- Managed and control operations across all F&B departments and develops road map for improvement in regards with Company's short and long-term plans and business strategies.- Elaborated the F&B Budget 2017-2019.-… Show more Tigre de Cristal Hotel & Resort – is a first casino and 5-star hotel in the Russian Federation near Vladivostok, owned by the Suncity Group Holdings Limited. Average monthly visitation ~ 30 000 guests. Approximately 36,000 square meters of gaming and hotel space.- Managed and control operations across all F&B departments and develops road map for improvement in regards with Company's short and long-term plans and business strategies.- Elaborated the F&B Budget 2017-2019.- Analysed and reported P&L statements to the executive committee.- Negotiated contracts with suppliers in regards to pricing strategy.- Supervised, trained and mentored 150+ employees.- Communicated with the Audit, Accounting, Finance, Marketing, Reservation, Hotel, Legal, Engineering, HR, IT, Guest Service and Gaming departments while maintaining a high standard of communication with all departments ensuring accurate information is passed on at all times. Show less

Pre-opening and opening phase of the hotel and casino (Grand opening on November 11th, 2015).- Orchestrated the opening 6 bars and 2 restaurants (lobby bar, VIP bar, 2 casino bars, 2 service bars, bar in Pan Asian restaurant and contemporary cocktail & wine bar in fine dining European restaurant).- Prepared and implemented SOP for bars and restaurants operations.- Recruited and trained the 140 people opening team.- Created beverage menus for nine F&B outlets.-… Show more Pre-opening and opening phase of the hotel and casino (Grand opening on November 11th, 2015).- Orchestrated the opening 6 bars and 2 restaurants (lobby bar, VIP bar, 2 casino bars, 2 service bars, bar in Pan Asian restaurant and contemporary cocktail & wine bar in fine dining European restaurant).- Prepared and implemented SOP for bars and restaurants operations.- Recruited and trained the 140 people opening team.- Created beverage menus for nine F&B outlets.- Engineered beverage menu pricing by factoring in contribution margins.- Created and implemented a training programme for the F&B department.- Reduced staff turnover to 4% from 74% in 2017- Created a new report to analyze a daily performance of bars division employees in order to guide the supervisor's team to review and control floor operational more carefully.- Achieved 100% Budgeted Revenue in 2017.- Responsible for the day to day operations of 6 bars in the casino and hotel. Show less

- Orchestrated the opening of the cocktail bar.- Increased sales by more than 100% by introducing employee performance assessment and sales incentives.- Tracked operations and implemented corrective actions by implementing SOPs.- Increased employee morale and retention by developing and implementing a training program and process for bartenders and waiters.- Participated and led bartenders team in MBS (Moscow Bar Show) Cup 2013 to promote FC-bar all over the country.

- Responsible for the overall administration and operation of the bar to maximize profits, ensure quality standards, maintain staff performance, ensure customer satisfaction and brand development.- Orchestrated the opening of the cocktail bar.- Maximized profit and created additional beverage revenue by utilizing up-selling techniques.

- Orchestrated the opening of the wine and coffee bar.- Provided mentoring and training to the group of managers during the period of four months and supervised their work.

- Organized wine and spirits educational service classes for all food and beverage associates and increased sales by 15%.- Created wine pairing that best matches for each menu item.- Served numerous catering banquets for 50-2200 guests.- Assisted the Restaurant Manager with menu changes and adjustments based on seasonal availability.- Accompanied VIP's and international delegations and anticipated their needs by providing high-level service.