#1 global UCaaS and CCaaS solution for every business size with 5M daily users around the world.Effectively communicate and present design concepts and solutions to team members and directors. Create prototypes and high-fidelity designs for 3 projects based on analysis of metrics and requirements. Conduct usability testings.RC Video: - increased the frequency of using the presentation mode feature by 40%- solved the issue of call connection delays for users through design.- designed multiple phases for implementing the sharing media capability from the presenter's computer.RC Whiteboard:- designed an AI-powered feature that, according to preliminary estimates, brought the company $700,000.- developed a design system for the whiteboard with detailed descriptions for each element, which accelerated the development process by 15% and reduced the number of requests from the development team.Billing Admin Portal:- developed the design system of the project to high-level components, which allowed train product managers to assemble preliminary prototypes. As a result, communication and development speed improved by 30%.- changed the filtering system, which allowed to display more of the necessary information on the screen.

Developed and modernized the design system; added new components that reduced the time of introduction of new functionality, and reduced the weight of the project.Together with an analyst, I designed user scenarios for an internal administration platform with different levels of access to functionality- Designed user scenarios for the mobile and desktop versions of the platform- In cooperation with the marketing director, I changed the structure of the platform's promotional landing page, which allowed us to conclude several deals with foreign employees- I changed the desktop version from the adaptive mobile version to the dashboard

Website design (Figma, Tilda) and banners, targeted advertising, logo development, printing design. Conducted an audit of existing customer sites (link map, click map, scroll map). Designed new websites for clients. Created logos for clients. Created banners for targeted advertising.- Introduced and developed a design system to speed up the creation of websites- Organized a group of photographers, which accelerated the process of shooting content to fill the websites and social networks of clients

Identified the consumer segment and conducted interviews with representatives. Identified problems. Conducted research to confirm the value of the product. Compiled user experience, stories and a map of stories, designed the information architecture of the application. Developed the visual component of the interface and created a clickable prototype.