- Assisted in the day-to-day financial operations, including the receipt, disbursement, and recording of government funds.- Effectively communicated with internal and external stakeholders, addressing inquiries and providing assistance as needed.- Conducted accurate and timely data entry tasks to update financial records and performed basic data analysis to support decision-making processes.- Adapted to a dynamic work environment, handling multiple tasks simultaneously and learning… Show more - Assisted in the day-to-day financial operations, including the receipt, disbursement, and recording of government funds.- Effectively communicated with internal and external stakeholders, addressing inquiries and providing assistance as needed.- Conducted accurate and timely data entry tasks to update financial records and performed basic data analysis to support decision-making processes.- Adapted to a dynamic work environment, handling multiple tasks simultaneously and learning quickly to meet the demands of the internship. Show less

- Organize product categories and optimize marketplace (Tokopedia, Shopee, Tiktok) content to enhance the online shopping experience for customers.- Ensure seamless post-sale service, overseeing timely deliveries, and resolving any post-purchase issues to enhance customer satisfaction.- Coordinate order processing, from order placement to delivery, while providing high-quality customer support.- Efficiently manage product inventory, ensuring stock levels are accurate and maintained.

- Effectively communicated basic tax concepts to over 300 taxpayers, ensuring their understanding of their tax obligations.- Assisted taxpayers in accurately reporting PPh 21 (Personal Income Tax) for more than 300 individuals using the E-Filing system.- Played a key role in assisting the government in implementing the integration of National ID (NIK) from the ID card (KTP) as the Taxpayer Identification Number (NPWP), impacting over 1,000 taxpayers and ensuring compliance with the new… Show more - Effectively communicated basic tax concepts to over 300 taxpayers, ensuring their understanding of their tax obligations.- Assisted taxpayers in accurately reporting PPh 21 (Personal Income Tax) for more than 300 individuals using the E-Filing system.- Played a key role in assisting the government in implementing the integration of National ID (NIK) from the ID card (KTP) as the Taxpayer Identification Number (NPWP), impacting over 1,000 taxpayers and ensuring compliance with the new system. Show less

- Managed daily operations and administrative tasks of an ecommerce platform, ensuring smooth functioning and achieving a customer satisfaction rating of 95%.- Demonstrated strong attention to detail and accuracy in financial data entry and analysis, ensuring the integrity of financial records and reports.- Developed strong communication and problem-solving abilities, resolving customer concerns with a 95% satisfaction rate within fastpaced environments.- Demonstrated exceptional… Show more - Managed daily operations and administrative tasks of an ecommerce platform, ensuring smooth functioning and achieving a customer satisfaction rating of 95%.- Demonstrated strong attention to detail and accuracy in financial data entry and analysis, ensuring the integrity of financial records and reports.- Developed strong communication and problem-solving abilities, resolving customer concerns with a 95% satisfaction rate within fastpaced environments.- Demonstrated exceptional customer service skills by efficiently handling and resolving inquiries from a high volume of customers, exceeding 30 customer interactions per day. Show less

- Conducted over 50 successful Covid-19 contact tracing calls, providing guidance and support to individuals impacted by Covid-19, resulting in timely identification and containment of potential outbreaks.- Collaborated with public health officials and healthcare providers, contributing to the effective management of Covid-19 outbreaks, resulting in minimized spread and reduced community transmission.- Successfully identified and reported 10 potential Covid-19 cases to appropriate… Show more - Conducted over 50 successful Covid-19 contact tracing calls, providing guidance and support to individuals impacted by Covid-19, resulting in timely identification and containment of potential outbreaks.- Collaborated with public health officials and healthcare providers, contributing to the effective management of Covid-19 outbreaks, resulting in minimized spread and reduced community transmission.- Successfully identified and reported 10 potential Covid-19 cases to appropriate healthcare providers and public health officials, facilitating swift action and preventing further transmission.- Utilized analytical skills to gather and evaluate relevant information, resulting in the prompt identification and tracking of 15 Covid-19 cases and their close contacts, supporting effective containment measures and preventing further spread. Show less