• Company management• Business strategy• Participation in tenders• Sales of services• Client care• Quality control

• Running the translations department• Team leading for project managers • Contact with clients (pricing and price offers, feedback) and external collaborators (freelancers) on a day-to-day basis• Project management for important projects• Introduction of innovations• Responsibility for the economic efficiency of the department and its monitoring• Invoicing and financial control• Work with CAT tools• Work with the company database• HR consultancy• Cooperation with the sales department on providing documents for participation in tenders (pricing, test translations, pricelist creation, obtaining references) and active participation in business meetings with clients

• Direct contact with clients – potential orders (price quotations), order processing • Implementation and management of translation projects• Quality control• Invoicing

Contact with language school clients and teachers on a day-to-day basisPurchase of teaching materials (especially books) and their distribution (to in-company clients, to branches, cooperation with partner schools) Comprehensive library management – management of the library collection, the database of library users, cataloguing of new booksManagement of the e-learning programme (account creation for new users, information service for clients)Direct sales of booksEvidence of payments and payment controlAdministration of photocopiers (management of user accounts and their monthly limits)