Atuando como consultora autônoma, ajudo empresas a otimizar seus fluxos de vendas, com soluções personalizadas que variam conforme a maturidade e necessidades de cada cliente. Meus serviços incluem desde a revisão das etapas de vendas, configuração de sistemas CRM, análise de métricas de desempenho, até a definição e construção de metas de vendas. Com foco em resultados práticos, busco aumentar a eficiência operacional e gerar crescimento sustentável.

As part of a mentorship project for entrepreneurs affected by the floods in Rio Grande do Sul, I provide sales mentorship for DGM Finance. In this role, I focus on sales strategies, bringing market stakeholders to share best practices, provide feedback on sales materials, and impart knowledge on outbound sales processes and pipeline management.

As a Sales Manager, I led the sales and marketing teams, driving sustainable growth for the organization. My responsibilities included leadership and team management, sales and marketing strategies, process management, sales culture, and report analysis. I was responsible for creating and monitoring the OKRs and KPIs for the sales team. My mission was to increase revenue, visibility, and market impact of the brand.

As a Senior Sales Manager, I demonstrated high performance in sales, successfully managing the sales pipeline, and maintaining excellent client relationships. My role involved sales management and strategy implementation, account management ensuring client satisfaction and retention, business development and new client acquisition, and the flexibility to act as both Account Manager and Account Executive. These responsibilities allowed me to consistently meet and exceed sales targets… Show more As a Senior Sales Manager, I demonstrated high performance in sales, successfully managing the sales pipeline, and maintaining excellent client relationships. My role involved sales management and strategy implementation, account management ensuring client satisfaction and retention, business development and new client acquisition, and the flexibility to act as both Account Manager and Account Executive. These responsibilities allowed me to consistently meet and exceed sales targets, contributing significantly to the company's growth. Show less

Focused on customer satisfaction, being the trusted interface for clients. My responsibilities included problem-solving, managing renewals and upsell, mediating between clients and the internal team, and working with CSM on technical situations to expand contracts and renewals. I consistently achieved and exceeded my targets, earning recognition as a global standout.Key Deliverables: Clients satisfaction; Problems resolution; Renewals and UpSell.Role: Professional with a focus on… Show more Focused on customer satisfaction, being the trusted interface for clients. My responsibilities included problem-solving, managing renewals and upsell, mediating between clients and the internal team, and working with CSM on technical situations to expand contracts and renewals. I consistently achieved and exceeded my targets, earning recognition as a global standout.Key Deliverables: Clients satisfaction; Problems resolution; Renewals and UpSell.Role: Professional with a focus on customer experience since the new client starts to work with RocketChat during all their journey with the company. I mediate the client with the internal team, work together with the CSM on technical situations and I'm always present and focused on their satisfaction to be able to do an expansion of the contracts and renewals. Show less

Responsible for informing and consulting accommodation partners about their performance, market opportunities, and industry trends. Empowered partners to use Booking.com's systems and products to optimize their performance on the platform. Consistently overachieved goals (+110%) and developed myself for leadership positions through coaching and training.My last portfolio was composed by the main chains of the south of Brazil.I also made a strong internal work related to sharing best… Show more Responsible for informing and consulting accommodation partners about their performance, market opportunities, and industry trends. Empowered partners to use Booking.com's systems and products to optimize their performance on the platform. Consistently overachieved goals (+110%) and developed myself for leadership positions through coaching and training.My last portfolio was composed by the main chains of the south of Brazil.I also made a strong internal work related to sharing best practices, creating team engagement, providing internal trainings, etc. Show less

T-Mutts is an online e-commerce totally directed to Pet Lovers with the aim of propagating the animal cause and raising money with high quality products, part of it is donated to ONGs focused on street animals. T-Mutts has become a style for those who love animals and believe they can change the situation of the most vulnerable animals. The main product were t-shirts, and the brand also has sub products like mugs and sandals. I was responsible for the creation of the brand… Show more T-Mutts is an online e-commerce totally directed to Pet Lovers with the aim of propagating the animal cause and raising money with high quality products, part of it is donated to ONGs focused on street animals. T-Mutts has become a style for those who love animals and believe they can change the situation of the most vulnerable animals. The main product were t-shirts, and the brand also has sub products like mugs and sandals. I was responsible for the creation of the brand and products, contact with the suppliers, sales, product testing, analyzing customers’ behavior and reactions with each new product. I sold this company in 2017.www.t-mutts.com.brMost popular phrases I created (they were printed on t-shirts and mugs):- BUY T-SHIRTS(/MUGS) NOT DOGS - OH MY DOG!- GOD SAVE THE QUEEN (SCRATCHED REPLACING BY DOGS)...among otherssome media highlights: We appeared on television (Globo's Patrola program), we were the opening of the business cover of Jornal do Comercio and we participated in events of the famous Ampara Animal from São Paulo. Show less

Initially hired to attract new clients, but drawn to creative work, collaborating with the graphic designer on campaigns, copywriting, and idea defense. Special highlight: I created award-winning contents, such as the 5 years birthday invitation of Hashi Art Cousine restaurant (www.abigraf.org.br). The concept of the invitation was created by me and I also participated in the graphic design editing of the invitation.