Luciano Ricci Email & Phone Number

Milan, It

Milano

Coordinate the sales force to enrich the customer portfolio and to support the company grow. Assess the competences, define the new offering in terms of services, project and products to position the company in the system integration market. Define the business plan for the next 3 years, negotiate with the financial advisor to raise money to support M&A operations, select the M&A targets and define a recruitment process to hire the competences need to support this transformation process. I closed the only partnership in Italy to resell Google Chronicle (Google strategic product to enter in the Cyber Security Market) and positioned Google Backstory (the security telemetering solution of Chronicle) in our customer portfolio.

Lugano, Switzerland

Develop strategies and implement plans to deliver exceptional services to customers in Telco Convergence opportunity, innovation wave implementation, IT outsourcing, ICT cloud services, risk assessment, ICT security governance, and cyber security projects.Transformed company, implemented new consulting services, and expanded customer portfolio from local institutional to business international customers. Launched policies and directed procedures to enhance business outcomes and achieved augmented results in revenues, billings, and margin during last five years. Spearheaded various projects of high market payers such as designing and implementing innovative convergence paradigm in Telco and multimedia market, reorganising IT departments, deploying ICT cloud services operation centres, security governance (including GDPR implementation). Introduced drone and big data technologies in homeland security, initiated block chain in assurance and loan financial market, and implemented big data technologies to support Industry 4.0.• Positioned company in new high revenue market segment.• 20 out of 20 consecutive quarterly quota achievement over overachievements.• Conducted staffing initiatives and double the company numbers.• Pushed innovative technologies into major European markets, focusing on cyber and physical security, big data, block chain, artificial intelligence, data veracity and industry 4.0.

Milan, Italy

Spearheaded and administered banking, assurance, and TLC market development portfolio in Italy.Increased customer portfolio in Milan area and positioned company in most important university and Italian think tanks. Directed and delivered numerous innovative projects, including ICT cloud computing for Telecom Italia, developed an updated VAS strategy, and designed evolving mobile scenario for Poste Italiane.• Directed evaluation of optical fibre infrastructure for Provincia di Milano to be sold through public offering and achieved set targets with collaboration of team members.

Milan, Italy

Initiated new ICT Security services, designed and implemented evolution strategy for VAS marketing offerings for the business market, generated and attained business objectives, and achieved organisational development by managing assigned tasks within given timeframe.Reported directly to business market operations general manager and co-ordinated development of new ICT and VAS marketing offerings, setting business objectives, and following with checks against progress. Mentored and guided sales team to deal with new opportunities, training programmes, and sales tools in accordance with business needs and clients’ requirements.• Deployed new ICT and VAS market offering business plan development, budget definition, organisational change, training and sales plan, general industrial plan, and business goal setting.• Generated eight out of eight consecutive quarterly quota achievement over overachievements.

Held responsibility of reporting directly to strategy director, developed innovation plan for group, and participated as Telecom Italia leader in development of critical infrastructure protection plan for Italy.• Initiated and designed innovation plan to board and made it approved.

Directly reported to CEO and security director of group, implemented business plan to launch ICT security offering (SOC, BC/DR, Ddos, security governance, security assessment) in all different vertical markets (consumer, SMB and large accounts), and analysed market scenario as well as competitors offering.• Implemented cross functional organisation for ICT Security Competence Centre.• 12 out of 12 consecutive quarterly quota achievement over overachievements.

Bedfont Lakes Feltham, Middlesex, Uk

Developed CISCO mobile offering, managed integration of third-part products through O&M and M&A initiatives, and deployed mobile offering throughout most important European mobile operators.Utilised exceptional business and marketing strategies and positioned CISCO in all major European mobile operators. Provided support to sales force and developed procedures to deploy CISCO technologies network. Co-ordinated technology scouting in order to identify innovative technology to complete CISCO offering through O&M contracts or M&A operations.• Liaised with EMEA mobile business development team to achieve augmented results.• Positioned CISCO among more than 40 European mobile operators through planning.• Successfully completed more than 20 M&A and O&M initiatives on time and within budget.

Milan, Italy

Directed Networking and security offering deployment in Europe (P&L and operations) and served as partnership leader for CISCO and HP alliance in E&Y ICT European practice.Negotiated, won, and deployed multi million dollar contract for OSS/BSS implementation in Romanian Mobile Carrier, ATM backbone design, and implementation in Check Republic Mobile Carrier as well as trouble ticketing system in Infostrada.• Developed high technical skilled team and grew networking and security business in Italy and Europe.

Milan, Italy

Developed expertise in designing and optimising business processes, analysed cost and benefits of outsourcing, change management, and organisational development. Enhanced and improved managerial skills by dealing with complex projects and overseeing delivery, P&L, and customer relationships.

Master, Executive Development For Chief Information Officers

Computer Science, Scienze Dell'Informazione - Indirizzo Applicativo