Luma Jarrous Email and Phone Number

I am a results-oriented and experienced Senior Backend Software Engineer with a strong background in leading teams and delivering high-quality software solutions. With a proven track record in managing customer relationships and driving successful project outcomes, I am dedicated to delivering efficient and scalable solutions that meet the needs of both clients and end-users.Throughout my career and as a Team Lead at K2view, I effectively managed schedules, handled time off requests, and ensured adequate coverage for short shifts. Additionally, I trained and coached team members, providing guidance on company procedures, safety requirements, and job task techniques. By establishing open and professional relationships, I facilitated quick resolutions to various issues and mentored employees to ensure the proper completion of assigned duties.In my previous role as a Delivery Expert/Senior Software Developer at K2view, I managed customer meetings, from gathering requirements to providing tailored solutions. I developed end-to-end software solutions utilizing Java and SQL, leveraging technologies such as Apache Cassandra database, GoldenGate Oracle platform, and Apache Kafka streaming platform. Taking full responsibility for customer requirements, I conducted analysis, design, implementation, testing, and maintenance of software systems. Working within the Scaled Agile framework, I ensured efficient project progress and collaborated closely with the customer's business team during design sessions.I am highly adaptable and thrive in fast-paced environments, having traveled abroad to customer sites for support and leading knowledge transfer sessions with clients. By consistently delivering exceptional results, I have built strong relationships with customers through my positive attitude and attentive response. Moreover, I have participated in weekly status meetings with customers, providing updates on development progress.