Luna Mosley Email & Phone Number

Brooklyn, New York, United States

- Oversee employee break schedules and ensure adherence to assigned positions- Delegate various tasks, including suit folding, bathroom cleaning, and workspace organization, to team members- Responsible for supervising employees in onboarding customers and guiding them through the escape room experience- Participate in meetings with executives to deliver.

Brooklyn, New York, United States

• Greet customers and get them excited for the experience by utilizing interpersonal skills
• Aid customers in setting up for upcoming games by providing gear and communicating clear instructions
• Offer to help capture/record moments for customers with their camera
• Maintain a safe environment through effectively cleaning game room and facilitate a safe experience by following company protocols
• Assist teams with suits, onboarding, and waivers

New York, United States

• Cleaning of restrooms includes restocking toilet tissue and other dispensers, emptying trash, cleaning and sanitize fixtures, cleaning mirrors, spotting clean partition doors and walls, sweeping and mop tile floors.
• Move furniture, vacuum, reposition furniture, empty trash, and replace liners
• Cleaning includes dust mopping, damp mopping, sweeping, vacuuming, gum removal, dusting, picking up larger objects off the floor, and spot cleaning glass
• Performs additional duties as required, including attending to flooded areas, incidental spills, and related clean-up work for trash and restroom concerns

New York, New York, United States

- Assisted guests with the check-in and check-out procedures- Offered guidance to customers regarding local attractions, company services, and nearby dining and shopping options- Maintained accurate records and daily reports- Answered and directed phone calls to appropriate departments- Assisted with daily operational tasks such as workspace organization.

New York, United States

• Provided outstanding guest service to customers by greeting and guiding them when requested
• Entrusted with the responsibility of Stock Room Manager, leading the organization of the stock room
• Demonstrated the ability to multitask by handling stock room responsibilities while also assisting customers on the floor
• Assisted customers in building their ideal bear for all occasions
• Established and maintained lasting excellent working relationships with customers and employees
• Displayed patience and critical thinking skills when handling customer complaints.

Brooklyn, New York, United States

• Pick up litter and clean assigned areas with provided cleaning supplies
• Empty and dispose of trash and maintain the cleanliness of containers
• Sweep restroom areas and restock necessary supplies
• Sweep and clean paths and grounds throughout the park
• Monitor guests visiting the park and report problems or rule infractions
• Follow procedures for using chemical cleaners and power equipment to prevent property damage.