I'm an Industrial Psychology graduate with multiple years of retail, customer service (in multiple fields), and healthcare (another form of customer service when you look at it), as well as multiple years of a social media presence through blogs and online communities in their administration and advertising teams. 🌸 ABOUT METaking the unconventional path in education and in life. I started out working in healthcare, wanting to be a nurse, but one too many bad administration teams killed that dream for me. Then I switched gears to psychology and switched sectors into the mental health aspect of healthcare, started feeling burned out early on then, and hated myself and who I was becoming. Then I went back to little five-year-old Luna playing CEO and I switched gears to Psychology at 28 and graduated with my Bachelor's in Psychology with a concentration in Children and Adolescent Development at 30 after putting my professional growth on hold to help raise a family. I'm doing this for him too. Now I'm preparing to start my Master's Program in the spring. 🌸 MY SPECIALITIES- Event Planning- Social Networking and Marketing- Account Management- Public Relations- Microsoft Offices (Word, PowerPoint, Excel, Teams, Outlook)- Adobe Photoshop- Twitter, Facebook🌸 HOBBIESI know this is going to scare some of you away when I say this. But I'm a Streamer. And most of you must be thinking, oh they just waste their time playing video games all day, they don't have any real ambitions or favorable personality traits. But, there are many traits to a gamer that are beneficial to the work environment: first of all being their intelligence and ability to multi-task. Gamers are always adapting, and always learning, we have to adapt to ever-changing environments in their simulations and have to make quick decisions with the information we're given. We're also dedicated to their craft. We are constantly looking for creative ways to change the aspects of their game to change the storyline and make it more exciting. We also thrive at problem-solving- which isn't that what video games are? Just one big puzzle we have to problem-solve our way through? Outside of gaming, I also dabble in coding - specifically HTML and JavaScript.🌸 FAVORITE QUOTE"I bloomed up all over again despite knowing, cherry blossoms are only meant to wither."
-
Chi HealthTulsa, Ok, Us
-
Mental Health TechnicianChi Health Nov 2021 - Oct 2022Omaha, Ne, Us🌸 Provided direct care and support to individuals in an inpatient psychiatric setting, ensuring their safety and well-being. 🌸 Monitored and documented patient behavior and progress, maintaining up-to-date records.🌸 Provided emotional support and companionship to residents with mental health conditions in a group home setting.🌸 Assisted with daily living activities and fostered a positive and therapeutic environment.🌸 Collaborated with social workers and psychologists to implement treatment plans and interventions.🌸 Participated in staff meetings and training sessions to stay updated on best practices and emerging mental health trends.
-
Technical Support Team Lead (In Training)Mediacom Communications Jun 2020 - Oct 2021Mediacom Park, Ny, Us🌸 Led and mentored a team of 10 technical support professionals, providing guidance, training, and performance feedback.🌸 Managed daily operations of the technical support department, ensuring timely and effective resolution of customer issues.🌸 Collaborated with cross-functional teams to improve support processes and customer service, resulting in a 10% increase in customer satisfaction ratings.🌸 Conducted regular team meetings and training sessions to keep the team updated on product knowledge and best practices.🌸 Acted as a point of escalation for complex customer issues, demonstrating expert knowledge and problem-solving.🌸 Interfaced with customers to gather feedback and address concerns, enhancing the overall customer experience.🌸 Provided technical and account support to customers, resolving complex issues, and maintaining an 85% customer satisfaction rate. -
CnaCorning Specialty Care Aug 2018 - Feb 2020🌸 Assisted with ADLs for patients, including bathing, dressing, grooming, and feeding, while preserving their dignity and privacy.🌸 Monitored and recorded vital signs, such as blood pressure, pulse, and temperature, ensuring accurate and timely documentation.🌸 Assisted with mobility and transfers, reducing the risk of pressure sores and injuries.🌸 Collaborated with the nursing and healthcare team to update and maintain patient care plans.🌸 Maintained a clean and organized patient environment, ensuring infection control protocols were followed.🌸 Responded promptly to call lights and patient requests, providing timely and attentive care.
-
Live Chat Team LeadFrontier Communications Nov 2016 - Feb 2018Dallas, Texas, Us🌸 Supervised and mentored a team of 15 Live Chat Customer Support Representatives, providing guidance, training, and performance feedback.🌸 Monitored live chat interactions to ensure quick response times, professionalism, and issue resolution, leading to a 5% increase in customer satisfaction.🌸 Acted as a point of escalation for complex customer inquiries and technical issues, demonstrating expert knowledge and problem-solving skills.🌸 Conducted regular team meetings, coaching sessions, and training programs to keep the team updated on best practices and product knowledge. 🌸 Provided timely and effective live chat support to customers, ensuring a seamless and satisfactory experience while typing 120+ WPM. -
Electronic Team LeadTarget Aug 2015 - Sep 2016Minneapolis, Mn, Us🌸 Aided department supervisor in leading a team of 5 Electronic Sales Associates, providing guidance, training, and performance feedback to drive sales and enhance customer service. 🌸 Created eye-catching product displays to increase product sales. 🌸 Monitored sales metrics and performance data, implementing strategies to meet or exceed sales targets.🌸 Trained team members on product knowledge and sales techniques to enhance customer engagement.🌸 Fostered a positive and motivated team culture, resulting in a 12% increase in team performance. 🌸 Conducted regular team meetings and coaching sessions to keep the team updated on the latest products, promotions, and sales tactics. -
CnaCreston Nursing & Rehab Center Aug 2013 - Jul 2015🌸 Assisted with ADLs for patients, including bathing, dressing, grooming, and feeding, while preserving their dignity and privacy.🌸 Monitored and recorded vital signs, such as blood pressure, pulse, and temperature, ensuring accurate and timely documentation.🌸 Assisted with mobility and transfers, reducing the risk of pressure sores and injuries.🌸 Collaborated with the nursing and healthcare team to update and maintain patient care plans.🌸 Maintained a clean and organized patient environment, ensuring infection control protocols were followed.🌸 Responded promptly to call lights and patient requests, providing timely and attentive care.
Amanda Owen Education Details
-
Southern New Hampshire UniversityPsychology -
East Union Middle-High SchoolGeneral Education
Frequently Asked Questions about Amanda Owen
What company does Amanda Owen work for?
Amanda Owen works for Chi Health
What is Amanda Owen's role at the current company?
Amanda Owen's current role is Independent Content Creator.
What schools did Amanda Owen attend?
Amanda Owen attended Southern New Hampshire University, East Union Middle-High School.
Who are Amanda Owen's colleagues?
Amanda Owen's colleagues are Stephanie Scholl, Aunt Jenkins, Deb Shafer, Stephen Spelic, Jesse Boisiyano, Lorena Quiro, Lois Merrell.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial