The position necessitates a broad understanding of life insurance and pension systems, proficiency in SQL database management, and close collaboration with development teams and managers.Key Responsibilities:-Proficient in extracting data from databases utilizing SQL.-Designing and composing test scripts aligned with customer requirements and regulatory standards.-Conducting manual testing across diverse systems (BPR/BPM/UNIX).-Providing professional assistance and support to the report control team.-Expertly managing system malfunctions

- Led a team of 10 data analysts, specializing in manual repair of system failures.- Managed projects and ensured their successful execution. - Developed expertise in troubleshooting issues while offering extensive support to the team.- Provided professional guidance and personal mentoring to the team, ensuring high-quality results.- Played a key role in recruiting and training new team members for the department.

-Authorized to execute system adjustments for fund withdrawal, ensuring accuracy and compliance.-Proficient in managing and promptly addressing urgent inquiries from customer relations.-Skillfully handling urgent inquiries from team leaders and managers.-Conducting thorough financial correctness checks within the insurance system.

-Responded to inquiries from bank customers across various banking sectors.-Managed credit limit allocations for bank customers.-Handled paperwork, deposits, and provided detailed information about account details.