・Facilitated the Order-to-Cash (OTC) Management, Procure-to-Pay (PTP), Master Data Governance, and Revenue Solutions processes.・Delivered comprehensive training to client end users in both APAC and the United States on SAP S4, encompassing modules such as OTC, PTP, Ariba, and Master Data Management.・Collaborated closely with global trainers and clients to meticulously prepare for training sessions, ensuring effective knowledge transfer and optimal user proficiency.

(Your Partner Co., Ltd. acquisition)・Analyze client business goals and provide data-driven solutions using SAP standard functions・Work with key users and business managers to understand business processes and key requirements to automate financial workflows, reducing manual effort by 60% and enhancing decision-making and revenue growth ・Fixed defects and incidents raised during test phases and post go-live, coordinated IT operations support for clients through weekly scheduled events and ad hoc requests・Developed and provided detailed functional specifications to the development team, supervised the development process by addressing queries, conducted unit and integration testing prior to key-user testing, and prepared comprehensive test scenarios and reviewed technical manuals.

· Led a team of three to analyze and prepare disclosure documents, enabling clients to evaluate the impact of new financial standards on key financial statements (BS & PL, CF). Conducted quality assurance by investigating data mismatches and monitoring system stability for accurate financial statement extraction.· Leveraging financial data analysis with Excel and SQL, developed an automation tool using Diva System implementation to streamline accounting processes for three client companies. This resulted in a ~70% reduction in operating hours, ~80% reduction in human errors, and significantly improved data accuracy and efficiency.

·Managed network device settings, IOS upgrade, network survey, and performance tuning tasks·Acted as an escalation point and between the overseas support team and local engineers to troubleshoot network problems in the data center·Supported as trilingual IT help desk (Japanese, English, Chinese) to solve problems related to network/server configurations and software upgrades for local and overseas companies