Luna C. Email & Phone Number

United States

United States

- Facilitated effective communication between healthcare providers and patients with diverse linguistic backgrounds.- Enhanced user experience during medical consultations and appointments through proficient translation.- Achieved a 100% satisfaction rate on interpreted calls, indicating successful communication outcomes and high-quality service delivery.

Palo Alto, California, United States

~2023 Projects I've tackled diverse projects catering to various user needs. Drawing from my experience in recruiting, interpreting business development, and sales, I prioritize fostering collaborative relationships with clients. This approach ensures that the designs I create are intuitive, within scope, and resonate effectively with users.Music Streaming ServicesExecuted end-to-end design for a music streaming app, which involved conducting user interviews, in depth research,user flow,color analysis and prototyping. Leveraged user research insights to streamline the freemium to premium upgrade path, demonstrating potential for substantial premium subscription growth.Health and Fitness iOS Facilitated better content and empower users with broadened controls for a more personalized experience.Crafted end-to-end user journeys across mobile with low, medium, and high-fidelity mock ups/wire frames.Premium workplaceConducted a time-sensitive 5-day design sprint to launch "PostUp," enhancing access to premium public workspaces. Leveraged UX/UI expertise in user research, rapid prototyping, and user testing to iteratively refine the concept and validate its feasibility within strict time constraints.

- Directed talent acquisition efforts for all non-technical and leadership positions across 4+ Apple retail stores, consistently surpassing hiring targets and achieving a 112% overachievement of monthly hiring goals.- Adapted to various roles as necessary (recruiter, sourcer, technical, non-technical) to optimize team productivity and meet evolving demands.- Implemented advanced sourcing techniques such as ATP, Boolean search, and LinkedIn engagement to attract passive candidates, resulting in a diverse representation of age, gender, and sexuality in the hiring process and enhancing overall team diversity.

- Produced detailed lead generation and customer reports for sales teams and executives, utilizing Excel and PowerPoint expertise to drive revenue growth across digital and print platforms.- Oversaw cross-functional teams including technical and project teams, managing databasemigrations to enhance operational performance and scalability.- Fostered seamless collaboration with the editorial department to ensure timely delivery ofadvertising campaigns, meeting weekly deadlines and maximizing revenue opportunities.

San Francisco Bay Area

Uxui

700+ hours of hands-on course material, with 1:1 expert mentor oversight, and completion of 4 in-depth portfolio projects. Mastered skills.

Bachelor'S Degree, Digital Communication And Media/Multimedia