Lunga Majozi Email & Phone Number

South Africa

Johannesburg Area, South Africa

Premium recoveriers and uploading of value added products i.e warranty , purchasers protection plan , Credit shortfall, service plan, maintanaince plan, Tyre & Rim warranties, Dent doctorPayments to insurance underwriters for successful policies.

Meadowdale South Africa

Premium recoveriers and uploading of value added products i.e warranty , purchasers protection plan , Credit shortfall, service plan, maintanaince plan, Tyre & Rim warranties, Dent doctorPayments to insurance underwriters for successful policies.Ensure that service leve comply with MFC mission and this continues on a consistent basis in terms of accuracy, volumes, professionalism, turn- around times and service levels with consistently meet and exeed customers exectations.This involves suprise checks, identification of areas to be developed, ensuring that each team member is constantly aware of his / her load. ensure accurate stats reporting on monthly basis to management. deals with queries from underwriters, disputes received from tele-centres or underwriters. Ensure payouts are done in time before cut off dates. ensure Journals and Recon are done and cleared. Maintain regular monthly departmental meetings with the focus on keeping communication open, help with training where needed.