Managing Director
Current• Manage resources, including the attracting, hiring and retention of personnel.• Ensure employees move in the same strategic direction to achieve its mission.• Create and report on business plans, monitoring its efficacy and progress.• Remain close to all stakeholders - board members, staff, clients, key-decision makers and external service suppliers.• Research and implement new initiatives to drive revenue, lower operating costs while maintain quality products that are competitive and delivery excellent customer support.• Monitor the annual budget and ensure that revenue/sales targets are met.• Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.• Manage key personnel, clients and service providers.• Maintain the quality of products, services, customer support and level of service by adhering to service level agreements and other retention strategies.• Promote the wellness of staff and implementing policies in line with labour legislation and health and safety guidelines to create a diverse and positive working environment.• Preparation of annual reports
