With a Bachelor of Social Science from the University of the Free State, majoring in Criminology and Psychology, I started on a professional journey that led me to my current role as a Data Capturer at Old Mutual South Africa. My core competencies lie in CRM, proficient communication, and effective sales strategies.At Old Mutual, we focus on providing effective client service and maintaining high satisfaction rates through the Two-Pot retirement system. I utiziling my sales insight and CRM skills to effectively boost product promotion across different departments. My focus on keeping clients happy and dealing with challenging questions helps the team provide great service that matches the company's values and culture.