Lungelo Mncwango Email & Phone Number

Experienced Dispatch Clerk with a strong background in managing logistics operations and ensuring smooth coordination of shipments. Adept at utilizing SAP systems to optimize processes and maintain accurate records. Proficient in various Windows tools, including Excel, to streamline data analysis and reporting. Open to new opportunities in a dynamic work environment.Professional Experience:Dispatch Clerk | Massmart RDC | Waterfall City, Midrand , 2066 | [04/2021] - [Present] • Coordinated the dispatching of shipments, ensuring timely delivery and customer satisfaction. • Utilized SAP software to track and manage inventory, generate shipping documents, and maintain accurate records. • Collaborated with cross-functional teams, including warehouse personnel and drivers, to ensure efficient operations and resolve any issues that arise. • Conducted regular quality checks to ensure accuracy of shipment data and adherence to company policies and procedures. • Assisted in training new employees on dispatching procedures and the effective use of SAP systems.Skills: • Dispatch Operations: Proficient in managing logistics operations, coordinating shipments, and ensuring timely delivery. • SAP Expertise: Extensive knowledge of SAP software, including inventory management, document generation, and record maintenance. • Data Analysis: Skilled in using Excel and other Windows tools to analyze data, create reports, and identify areas for improvement. • Attention to Detail: Meticulous in maintaining accurate records, conducting quality checks, and resolving discrepancies. • Communication and Collaboration: Strong interpersonal skills to collaborate effectively with cross-functional teams and deliver excellent customer service.Open to new opportunities in dispatch management, logistics coordination, or SAP administration. Passionate about streamlining operations, optimizing processes, and delivering exceptional results. Connect with me to explore potential collaborations or to learn more about my experience.Feel free to reach out via LinkedIn or email: [mncwangolungelo66@gmail.com]

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  Dispatch Clerk

  Massmart

  Aug 2021 - Present - Waterfall, Midrand

  • Order Processing: Proficient in receiving and reviewing orders, verifying accuracy, and ensuring all necessary information is complete for smooth processing. • Shipment Coordination: Skilled in coordinating shipments using various transportation methods, selecting the most appropriate option based on urgency, destination, and cost-effectiveness. • Documentation and Record Keeping: Experienced in maintaining accurate records of shipments, including order details, shipping documents, and customs/legal documentation. • Communication and Customer Service: Excellent verbal and written communication skills, providing timely updates and addressing customer inquiries or concerns with professionalism and empathy. • Inventory Management: Capable of monitoring and managing inventory levels to ensure adequate stock availability for timely order fulfillment. • Problem Resolution: Proven ability to identify and resolve shipment delays, damages, or other issues by collaborating with stakeholders and finding effective solutions. • Compliance and Regulations: Well-versed in transportation regulations, customs requirements, and industry-specific regulations to ensure compliance and accurate documentation. • Reporting and Analysis: Skilled at generating reports on shipment volumes, delivery performance, and logistics metrics, providing valuable insights for process improvement and cost-saving opportunities.

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  Damelin

  Operations Manager