- Data Gathering- Exploratory Data Analysis- Model Building- Model Training and Testing

▪ Respond to customer queries and complaints using SMS▪ Give insight to management on customer satisfaction▪ Offer suggestions that might improve customer service

My responsibilities as a Floor Supervisor at McDonald's was to manage cash registers, making sure that the cashiers have enough change prior every rush hour, manage front Counter and Drive-Thru service areas and making sure that all daily targets are reached. Make sure that our customers receive accurate, fast and professional service within the given boundaries of the company. Handle customer complaints and customer recovery. Making sure that every crew member behaves and works within the… Show more My responsibilities as a Floor Supervisor at McDonald's was to manage cash registers, making sure that the cashiers have enough change prior every rush hour, manage front Counter and Drive-Thru service areas and making sure that all daily targets are reached. Make sure that our customers receive accurate, fast and professional service within the given boundaries of the company. Handle customer complaints and customer recovery. Making sure that every crew member behaves and works within the policies of the company. Run a quality check on every product (cold or hot, raw or cooked), count and double-check stock levels. Identify and train potential crew in terms of running the area without supervision or in the case of my absence. Complete banking and ensure that the figures are balanced for the day and set sales projections or sales targets for the next day/shift. Show less