Technical Support: Provided technical support to clients, resolving over 1,000 issues in a timely manner boosting customer satisfaction and relationships.Feature Development & Bug Fixing: Throughout sprints, I contributed to developing new features, ensuring they met quality standards and user needs, thereby increasing engagement and improving site traffic. Additionally, I promptly addressed bugs to maintain a seamless user experience in close collaboration with the team.Match Night & Event Support: Provided on-duty and on-call support, ensuring zero downtime during major match nights for seamless event experiences.Assistance to Senior Developers: Assisted senior developers in complex problem- solving, enhancing team productivity and efficiency.Technical Proficiency: Demonstrated expertise in JavaScript, React.js, Next.js, TypeScript, C# Razor Views, Visual Site Manager, and Content Management System.Corporate Rebranding: Contributed to the successful launch of the corporate rebranding by assisting with design, development, and implementation phases.Event Guides: Developed and managed event guides sections for all major UEFA competition finals, supporting editorial team's requirements.Staying Current with Trends: Stayed current with emerging technological trends, applying innovative approaches to software development projects.Training Material and Documentation: Documented technical workflows and created training materials, improving onboarding and knowledge transfer.