Luojia Chen Email & Phone Number

Pittsburgh, Pa, Us

California, United States

- Upgraded the design system, illustrations, and icons that align with branding, enhancing the overall visual identity - Successfully led a redesign of the pet sitter user flow for the mobile app, which improved user retention by 10%- Worked with cross-functional team to ensure designs were feasible and aligned with project goals

Pittsburgh, Pennsylvania, United States

- Led the design of a team of five in creating an AI assessment creator that helped over 200 instructors in client university improve their assessment strategies- Launched the 0-1 product from wireframing to prototyping; facilitated 3 rounds of user testing with over 30 participants

Pittsburgh, Pennsylvania, United States

- Drove the end-to-end design process of an integrated system of hybrid tools that streamlines the process of capturing and synthesizing collective feedback in the classroom- Achieved a 96% satisfaction rate with stakeholders

Poughkeepsie, New York, United States

- support development and maintenance of curricular initiatives and technological resources such as Google Drive, Moodle, etc.- maintain an active list of Students and Faculty who wish to receive updates via weekly newsletters and MEDS Program on Moodle - hold office hour to answer general questions about the Major from students - brainstorm, plan and organize student-run program events

Beijing, China

- Gathered data and wrote reports on promotional KPIs of Tokyo Olympic Games related campaigns- Designed promotional strategies for Olympic-related platform events

Shanghai, China

- Wrote copies for Zegna; 2 articles on WeChat public accounts reached 20k+ views - Assisted the team to draft marketing campaigns for Zegna, Philips, and Chando

Master Of Science - Ms, Human Computer Interaction

Bachelor Of Arts - Ba, Media Studies & Art History