Lan Anh Lương Email & Phone Number

Vietnam

- Forecasting SpecialistConducted monthly, quarterly, and annual forecasting analyses to identify root causes of shortages in materials, manpower, and other resources.Collaborated closely with cross-functional teams to address forecast and seasonal demand updates, ensuring proactive management of supply chain challenges.Led internal standardization efforts to drive mid/long-term system improvements, enhancing operational efficiency and responsiveness.- Development and Project Management LiaisonCollaborated closely with Development department and management on new projects and customer integration initiatives.Ensured timely follow-up on key customer delivery situations, ensuring satisfaction and retention.- Business Development and Strategic PlanningMonitored business development metrics and shaped turnover planning strategies by discerning customer behaviors and aligning with executive leadership's strategic vision.Conducted product portfolio analysis and implemented risk management strategies.- Customer Feedback and Continuous ImprovementProactively collected and reviewed customer feedback to identify improvement opportunities.Developed and implemented tailored improvement plans and solutions.

Ho Chi Minh City Metropolitan Area

- Team Management and DevelopmentSpearheaded recruitment, training, and performance evaluation of sales team; adept at goal refinement.I professionally assisted team members in effectively resolving outstanding customer issues.Innovated team processes to optimize efficiency and effectiveness.Recognized and motivated team members. Actively participated in ongoing training programs and provided input to executive leadership on training topics aimed at enhancing team skills and knowledge.- Customer Engagement and Market StrategyOrchestrated B2B sales initiatives across global and domestic markets, strategically defining target customer segments.Conducted cold calling campaigns across multiple countries to cultivate new client relationships.Deepened product knowledge to consult and support diverse customer inquiries.- Aligned seamlessly with Marketing, Finance, and Logistics departments.Directed initiatives to streamline debt collection; negotiated pivotal client contracts.Contributed to developing sales kits for the sales team, establishing a broad ADX brand recognition. Suggested optimal transportation solutions to ensure efficient timing and cost effectiveness. Collaborated with third-party entities/ finance team for export documentation.- Delivered exemplary client support, resolving issues promptly.Ensuring seamless client experiences and fostering long-term relationships. Listening with empathy to understand clients' needs and effectively conveying their desires to the executive management team.- Conducted thorough US, Asia, and Europe market evaluations, driving strategic insights.Conducted thorough US, Asia, and Europe market evaluations, driving strategic insights through monthly, quarterly, and annual research to track innovations and updates across markets. Expanded international client portfolio by targeting at least 5 new connections monthly through international business platforms, international conferences, and domestic engagements.

Vietnam

. Take clients’ brief then make quotation for the projects and consults the clients for the suitable research methods.• Brief for internal team and join brief of external team.• Support clients in any requests.• Design quantitative questionnaires and get approve from a line manager and clients.• Cooperate with other teams such as quality control team, fieldwork team,... to run the research in the reality• Check the data logical after collecting.• Solve the issues between fieldwork team, quality control team, data processing team.• Utilize statistical software to manage and organize information monitoring the progress of research projects• Analyze and interpret data by making PPT files to a line manager.• Coordinate line manager in presenting to clients.• Training and coaching new staffs and interns.

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General

- Graduated with a VERY GOOD degree. - Gain 100% scholarship for International management course in Taiwan (National University of Science.